Forest Lane Chrysler Dodge Jeep Ram

Very helpful and professional. They answer all of my concerns and delivered on their promises . They answer all of my concerns and delivered on their promises . More

I took my Jeep in for death wobble, and to see if my warranty would cover it. Cody took it and got everything submitted and got it fixed for me. I lIve a pretty good clip away and they got me an Uber t warranty would cover it. Cody took it and got everything submitted and got it fixed for me. I lIve a pretty good clip away and they got me an Uber to take me home when I needed to leave it there. I was given options for new tires, which I really needed that were what I was looking for and not an upsell. I got my car back and it was clean and just like I handed it to them because they promised me they would keep it inside at night and they did. Overall great visit i’m very happy with the repair and service. More

This service department is terrible. After taking my car there three time for air ride suspension issues, they stated they couldn't fix it and it was the BATTERY! The service manager is After taking my car there three time for air ride suspension issues, they stated they couldn't fix it and it was the BATTERY! The service manager is terrible as well, he makes promises then flakes every time there is an issue, which they usually remain unresolved. After not fixing the air ride suspension issues, they sent unsolicited text messages asking me to bring my truck back for service. In no uncertain terms I told them where they could go because they didn't fix the issue I brought it in for! My truck is now having other issues and I talked to the service manager Bart, who stated he would put me on a wait list for a loner and be in contact within a week to bring my car in for service. No one contacted me, so I called today, only to be told they will not service my vehicle! What? She didn't have a reason but told me Bart sent an email and added me to the do no service list. The coward talked to me and said he was adding me to a wait list only to add me to a do not service list because his techs could't fix my car and I don't want unsolicited service? Wow!!! Stay away they are terrible and the service manager, Bart is a jerk!!!! More

Great staff, courteous, knowledgeable, and very professional. Sommer went above and beyond. No hassle, very smooth deal. Finance department was on point. This is the dealer! Worth the drive! professional. Sommer went above and beyond. No hassle, very smooth deal. Finance department was on point. This is the dealer! Worth the drive! More

Brought a 2025 ram from them a week ago and was the best buying experience I have ever had on buying a new vehicle. CJ kept me informed as they was bringing in my truck from another dealer and I had everyth buying experience I have ever had on buying a new vehicle. CJ kept me informed as they was bringing in my truck from another dealer and I had everything ready for me to sign and go when I showed up. More

Great sales experience from the salesman (Hector) to the sales manager, finance manager and GM. All friendly and easy to work with. I never felt like I was wasting time. sales manager, finance manager and GM. All friendly and easy to work with. I never felt like I was wasting time. More

Service Department Review: Chris Kite went above and beyond for me and my Wrangler. I first encountered him at a different dealership and was super bummed when he left. He is Very aware of my feelings f beyond for me and my Wrangler. I first encountered him at a different dealership and was super bummed when he left. He is Very aware of my feelings for Frisco, Plano and McKinney service departments. I reached out to Paul Aceto to find out both him and Chris were now at Forest Lane. Chris was able to accommodate a loaner vehicle for me very quick. Took care of a recall, five new tires and routine maintenance. Was transparent with pricing everything out, answered all my questions and kept me well informed. I am thrilled to be able to utilize an advisor whose judgment I trust and doesn’t talk down or dumb to me because I am female. I will absolutely be returning to Forest Lane in the future. Thank you to Chris, Paul and everyone who was a part of the service on my vehicle! More

This happened few years ago and I’m speaking on it because I’m older of an adultt basically young and dumb but I told them how much money I had in my account witch was $30,000 they made me put down a because I’m older of an adultt basically young and dumb but I told them how much money I had in my account witch was $30,000 they made me put down a $23,000 down payment for a v6 charger that broke down the same day! Then ended up using that money to get a car cash v6 challenger Trevor the salesman at the time went by my sister job a nursing home to make sure she was employed if I knew what I knew now yall wouldn’t have got a penny from me More

Prompt service, courteous & professional staff. Highly recommend. Work was well explained and all issues clarified. Highly recommend. Work was well explained and all issues clarified. More

Friendly, fair, and very professional. It was the most I’ve ever had a vehicle’s features explained to me. It was the most I’ve ever had a vehicle’s features explained to me. More