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155 Reviews of Fordham Toyota - Service Center
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June 30, 2018
EXCEPTIONAL Thanks for always being the best ever! Toyota is lucky to have you as a manager! Thanks a million! Always helpful, and always ready for a solution to Thanks for always being the best ever! Toyota is lucky to have you as a manager! Thanks a million! Always helpful, and always ready for a solution to any problem there is.. Would always recommend this dealership! More
by marlene0323
January 31, 2018
excellent services and very helpful services person. was fast and great experience for me. she explained all of my car needs and all was with professionalism. services and very helpful services person. was fast and great experience for me. she explained all of my car needs and all was with professionalism. thanks Toyota Services More
by estreela-aponte
Employees Worked With
Wanda Rogriguez
November 30, 2017
Excellent Service, Excellent Manager Relations & Skills My experience over the years with Tom has been nothing short of exceptional. He is extremely cordial, hardworking, trust worthy and highly knowledgeab My experience over the years with Tom has been nothing short of exceptional. He is extremely cordial, hardworking, trust worthy and highly knowledgeable of his work and daily dealings with his customers. Since he was hired as Service manager taking over Sal Praga's old position; the service center has undergone a complete total make up and shake up with how customers are been handled, to the environment itself and the mannerism/demeanour of the entire service center. Tom will always have my vote as the best service center manager I have ever seen in all my years of patronizing (10 years and counting) the Toyota service center. His quality of work and knowledgeable skills is (1) in a million. Thank you Tom as always, and keep up the excellent work. More
by Raymond Kogolo Jr.
Employees Worked With
November 29, 2017
Awesome people These guys are awesome people to work with,always go the extra mile to provide excellent service A++++++ recommend anyone goong here they really treat These guys are awesome people to work with,always go the extra mile to provide excellent service A++++++ recommend anyone goong here they really treat people like family More
by KianiLopez
Employees Worked With
October 27, 2017
BEST TOYOTA DEALER IN NYC HAD AN ISSUE SPOKE WITH SERVICE MGR THOMAS SCHOLANDER AND HE MADE SURE EVERYTHING WAS TAKEN CARE OF AND I RECOMMEND THIS PLACE TO ANYONE PEOPLE HERE A HAD AN ISSUE SPOKE WITH SERVICE MGR THOMAS SCHOLANDER AND HE MADE SURE EVERYTHING WAS TAKEN CARE OF AND I RECOMMEND THIS PLACE TO ANYONE PEOPLE HERE ARE GREAT AND IF YOU EVER DO HAVE A PROBLEM CONTACT MR. SCHOLANDER AND HE WILL FIND A WAY TO MAKE YOU A TRUE TOYOTA CUSTOMER. More
by Houshang Ahmadi
October 23, 2017
WORSE SERVICE EVER I went for just 2017 Toyota Camry maintenance at 235 W 154th St @ 9:55am for a 10:45am appointment. I was told the service will take an average of 20 I went for just 2017 Toyota Camry maintenance at 235 W 154th St @ 9:55am for a 10:45am appointment. I was told the service will take an average of 20 minutes. After waiting till 11:30am without completing the service, I started my complain to the staff at the waiting room. He went and came back giving me hope it will be completed soon. At 12:20pm, I complained to Mr. Thomas Scholander, the Parts & Service Director, this man told me '' Stop putting pressure on me or else I will stop helping you''. I have never been talked to like that by any service provider. He said so many bad words as if he was talking to his child,nothing good came out of his mouth. They eventually finish my car at 1:15pm. I was late to resume my office and was given a warning letter due to their WORSE SERVICE. Thomas Scholander was a recruitment error, I was wondering how he became a director. He needs a comprehensive customer service training or should be working at the back end office where he does not need to interact with customer. He does not have any good words coming from his mouth. More
by Tunji
Employees Worked With
February 08, 2017
customer service His willingness to help in a timely manner is beyond extraordinary . He promised the car will be ready in an hr , he was right , I picked my car afte His willingness to help in a timely manner is beyond extraordinary . He promised the car will be ready in an hr , he was right , I picked my car after an hr More
by Will56
Employees Worked With
December 17, 2016
Customer service upon entry If Tom hadn't stepped in when he did I was about to leave as this was my second visit in two days.thanks Tom If Tom hadn't stepped in when he did I was about to leave as this was my second visit in two days.thanks Tom More
by Noblewoman
Employees Worked With
October 11, 2016
I really like the service I'm really happy to be part of Toyota family and am so excited with the service and they so much friendly and I can't wait for my next service thank I'm really happy to be part of Toyota family and am so excited with the service and they so much friendly and I can't wait for my next service thank you so much. More
by Grashid70
September 14, 2016
kyra17@optonline.net Dependable and professional service. Car pulling to the right side and regular maintenance. I was greeted in a timely fashion and waited for my car i Dependable and professional service. Car pulling to the right side and regular maintenance. I was greeted in a timely fashion and waited for my car in the comfort of the waiting area. More
by Kit
