Ford of Ventura

Rebecca Ruiz was amazing & supportive for our ministry needs Whereas the ford.com website was not easy to navigate with its terminology that differed from dealership to dealership, reaching out to Rebecca Ruiz a Whereas the ford.com website was not easy to navigate with its terminology that differed from dealership to dealership, reaching out to Rebecca Ruiz at Ford of Ventura made the experience easy and we appreciated her guidance in our decisions. More

Great service had an appointment didn't have to wait very long everyone was pleasant took care of my needs and offf we went .thanks long everyone was pleasant took care of my needs and offf we went .thanks More

Ford of Ventura - Service Very pleasant staff. Kept me advised. Work was done promptly and within original estimate. Nice waiting area, and clean general appearance of area. No Very pleasant staff. Kept me advised. Work was done promptly and within original estimate. Nice waiting area, and clean general appearance of area. No complaints. No waiting to sign in, and quick completion. More

Pleasant and consistent service provided be staff at dealership. Car was turned in Tuesday afternoon for routine work scheduled to be done on Wednesday and received notice of completion early. dealership. Car was turned in Tuesday afternoon for routine work scheduled to be done on Wednesday and received notice of completion early. More

My vehicle was due for an oil change, tire rotation, and resolution of tire pressure sensor error issue. Making the appointment was easy through their website and the entire staff was pleasant, professional resolution of tire pressure sensor error issue. Making the appointment was easy through their website and the entire staff was pleasant, professional, and efficient from check in through check out. Very pleased all around with the experience.. More

Victor was great! He listened to what I needed made valuable recommendations and helped me choose the correct vehicle. I would recommend Victor and Ford to everyone valuable recommendations and helped me choose the correct vehicle. I would recommend Victor and Ford to everyone More

Easy to make a service appointment. Service Advisor, Erin, also advises me of an additional service that should be done with my scheduled service, or every other similar service depending on use. As nei Erin, also advises me of an additional service that should be done with my scheduled service, or every other similar service depending on use. As neither of these services had previously been completed, I had both done. I appreciated Erin’s knowledge to help keep my super duty truck running its best. More

Very professional and listens well Clean, done right, and can trust in quality....friendly and efficient. Charlie is A Plus, and is really skilled at knowing the customer, and how to re Clean, done right, and can trust in quality....friendly and efficient. Charlie is A Plus, and is really skilled at knowing the customer, and how to resolve any issues. More

I used the Ford Pass app to conveniently make my service appointment. My service was done in a reasonable amount of time while I waited in the customer lounge. My service advisor, Dustin Brooks, came to the appointment. My service was done in a reasonable amount of time while I waited in the customer lounge. My service advisor, Dustin Brooks, came to the lounge to let me know when my service was completed. Dustin reviewed the completed service, and advised me of another service related maintenance job that was recommended along with its cost. I’ve been very happy with the service department at Ford of Ventura, and particularly with Dustin Brooks. More

Fine...no problem In and out, pretty much according to appointment and service. Only problem, using a walker to get around, couldn't get in and out of the bathroom (men In and out, pretty much according to appointment and service. Only problem, using a walker to get around, couldn't get in and out of the bathroom (men's). Had to leave walker outside. More