Ford of Upland - Service Center

Recent service Was hard to get it scheduled (left a message at one point and no one called me back). But the experience once I’m there is great. Was hard to get it scheduled (left a message at one point and no one called me back). But the experience once I’m there is great. More

Dead Battery Always quick and easy. Very convenient off of Route 66. Always professional. Work is completed pretty quickly which is a plus. If your looking to bu Always quick and easy. Very convenient off of Route 66. Always professional. Work is completed pretty quickly which is a plus. If your looking to buy a vehicle check out this dealer. More

Great Service Have taken both my cars here for many years. They have always treated me good. Service advisors Steve M. and Kim H. really go out of there way to help Have taken both my cars here for many years. They have always treated me good. Service advisors Steve M. and Kim H. really go out of there way to help. It's a dealership so prices are much ..., but you get what you pay for. Quality work. I have never had a problem. More

Service department was honest and upfront , Gus did a great job of explaining the issue and presenting the solution. Would recommend service department. Wouldn’t recommend the sales department , Gus did a great job of explaining the issue and presenting the solution. Would recommend service department. Wouldn’t recommend the sales department. I chose to trade the car in and purchase from another dealership. More

Got me in Staff was extremely helpful and friendly. They continued to check on me to make sure I was good. Great group of people working at Ford of Upland Staff was extremely helpful and friendly. They continued to check on me to make sure I was good. Great group of people working at Ford of Upland More

Good service I took my expedition in without an appointment, but they got me in and I waited for my vehicle. It took about 1.5 hours. I was updated twice during I took my expedition in without an appointment, but they got me in and I waited for my vehicle. It took about 1.5 hours. I was updated twice during the time. My only recommendation would be to wipe the black finger prints off the white hood before delivering back to the customer. Overall very pleased. More

Friendly staff but not really customer orientated Still waiting on a call back from service coordinator. Called in on Monday to find out how far his research went regarding recalls, left message askin Still waiting on a call back from service coordinator. Called in on Monday to find out how far his research went regarding recalls, left message asking for a call back. More

Personable service Good customer service...dropped off car for oil change, etc. And also recall (I had not had any problem). Mario was very helpful, explained recall rea Good customer service...dropped off car for oil change, etc. And also recall (I had not had any problem). Mario was very helpful, explained recall reason, and was friendly. Used a "special" I had received online. More

Easy to Work with Advisor was easy to work with kept me inform and was able to answer all my questions and services done quickly this is my go to dealership Advisor was easy to work with kept me inform and was able to answer all my questions and services done quickly this is my go to dealership More

It ws an awesome experience! We have been coming to Ford of Upland for many years because we own 4 Fords. We have always gotten excellent treatment by everyone there. Kim and Er We have been coming to Ford of Upland for many years because we own 4 Fords. We have always gotten excellent treatment by everyone there. Kim and Eric were great as usual. Kim told me when the servicing of our vehicle would be done and as promised it was completed right on time. She also texted me questions that she had about additional servicing our Explorer needed such as a new battery. I approved it immediately with a return text, saving tim and preventing an additional trip. Great job! More