Back

Ford of Upland - Service Center

Upland, CA

3.9
419 Reviews

419 Reviews of Ford of Upland - Service Center

Sort by
April 03, 2019

Your better than Sunrise I had an issue with my vehicle from the day i bought the vehicle so i did what anyone would do contacted the dealership and asked for help.. Long stor More

by johnrogina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 10, 2019 -

Ford of Upland responded

Thank you for taking the time to share your experience that you had with our service dept. We do take pride in our outstanding team. It is customers like you that make us what we are today and still growing. Welcome to our Ford Of Upland family and we look forward to being of service in the future. Sincerely, Deborah Lara Customer Relations

April 02, 2019

Bill and his crew are very professional The mechanics are very experienced in the field. If they see something you can rest assured your best interest is their motto. Thank you fellas More

by asplumbingmechanical.as
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The team at Quick Lanes ??
Apr 10, 2019 -

Ford of Upland responded

Thank you so much for sharing your experience with Ford of Upland and our Quick Lane Team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thanks for the opportunity. Sincerely, Deborah Lara Customer Relations

April 02, 2019

easy fast and great price always take good care and quickly, i bring car, they get information, check me in quickly, notify me by text through my phone with recommendations and More

by MTPUERTORICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i can't remember gentlemans name, he sits in front of kim hawkins name.
April 02, 2019

Service I brought a 1988 F250 diesel to what I thought was diesel kings repair shop. Bill had given me original estimate of about $300 to change the fluids a More

by milo.steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Olejnik, Jose, Anton
Apr 10, 2019 -

Ford of Upland responded

Thanks for sharing. So happy we were able to accommodate you and be of service. Sincerely, Deborah Lara Customer Relations

April 02, 2019

Repaired leaks I brought my truck in for a differential leak. They did a good job just took them longer than expected to finish repair but was at least pleased with More

by ROBDLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

So happy to hear that you were pleased with our service. We strive for 100% customer satisfaction. Glad our team was able to do that. Respectfully, Deborah Lara Customer Relations

April 02, 2019

Excellent. The service was fast and thorough, got my car back in good time, washed and all the service done. They found I needed a new battery and that was repl More

by jimscheibe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
Apr 10, 2019 -

Ford of Upland responded

So happy we were able to provide you with fast efficient service. Thank- you for your business, and hope to see you the next time you need service. Respectfully, Debi Lara Customer Relations

April 01, 2019

very friendly and helpfly staff. excellent facility and helpful / friendly employees that I would recommend to family and friends. vehicle done when promised. looking forward to my ne More

by MRICE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pavey, Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

Thank you for the recommendation and for being a loyal customer . We appreciate you and look forward to seeing you soon. Sincerely, Deborah Lara Customer Relations

April 01, 2019

upland service for my F150 Excellent service and managed my expectations. I will definitely recommend the location to all my friends and family. Mark was a pleasure to deal wit More

by HAGANJOHN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pavey
Apr 10, 2019 -

Ford of Upland responded

Thank you for sharing your experience , and for the recommendation. We look forward to doing business in the future. Respectfully, Deborah Lara Customer Relations

March 31, 2019

Friendly service. Friendly saff. Fast service with fair prices. It is always nice to have a choice to wait for your service or take their transportation home with pick More

by Posie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pavey, Kim Hawkins
March 30, 2019

Ford Escape Kim Hawkins is my new service advisor she was amazing. I have had several bad experiences at Chino shills Ford and will not go there anymore. I live a More

by JACKIELYNDORST
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

Thanks for sharing those kind words about Kim. We look forward to being of service for many years to come. Sincerely, Deborah Lara Customer Relations

...
38
...