Ford of Upland - Service Center

Fast and efficient! Steve Martinez was very friendly and helpful. He got me in and out as promised! Ford of Upland came through! Thanks for a great experience. Steve Martinez was very friendly and helpful. He got me in and out as promised! Ford of Upland came through! Thanks for a great experience. More

Fast, Friendly professional Once again i was in and out within an hour they are so fast so friendly and they washed my car i love them. Ford of Upland is the best in all of sout Once again i was in and out within an hour they are so fast so friendly and they washed my car i love them. Ford of Upland is the best in all of southern California More

Explicit instructions ignored Explicit instructions to service advisor and passed on to mechanics in writing were completely ignored! Additionally a car wash was also indicated Explicit instructions to service advisor and passed on to mechanics in writing were completely ignored! Additionally a car wash was also indicated on the work order but not accomplished! Service Advisor had a poor attitude and could only offer an “I’m sorry” More

General maintenance of order vehicle I came in to have an overview of my 14 year old vehicle. The problems with the vehicle we're clearly explained and I was told what could wait to later I came in to have an overview of my 14 year old vehicle. The problems with the vehicle we're clearly explained and I was told what could wait to later and the effects of waiting. More

Key fob Car wash soaked my key fob not allowing me to start my car after leaving car was. Towed car to Upland Ford, spoke with Robert Perez and he with techni Car wash soaked my key fob not allowing me to start my car after leaving car was. Towed car to Upland Ford, spoke with Robert Perez and he with technicians took care of my problem faster than expected. More

Great people, service was complete but.. My oil was changed completely. I was told I had brakes that were paper thin and needed new front tires. I also had my car washed and it looked more li My oil was changed completely. I was told I had brakes that were paper thin and needed new front tires. I also had my car washed and it looked more like my car was sprayed and just wipe down, it was still dirty. We decided to get the parts and fix the brakes ourselves. The brakes were not paper thin they were 3/4 of the way worn down, not the emergency that it was made out to be. The tires where replaced but that seems to be the only thing that was not exaggerated with the works deal when I got the oil change. Also my radio station had been changed to something that was not appropriate even for me turned up and left on. If I ever bring my car there again I will ask for my radio not to be messed with and I will not get the car wash because it never actually seems washed just more wipe down More

Great man Just want to say the person that help me in the front desk at the quick Lane is a great person he help me with all my needs in my vehicle apply my dis Just want to say the person that help me in the front desk at the quick Lane is a great person he help me with all my needs in my vehicle apply my discount overall had a great experience will recommend to friends and family More

Great service I took the car in for an oil service and they identified a few other issues on the car that were very important. One major work was still covered unde I took the car in for an oil service and they identified a few other issues on the car that were very important. One major work was still covered under warranty. They estimated two days to complete the job but it was done in one day. I was impressed and they kept me informed. The service advisor was Kim. It hasn't always been like this, but this time i will have to say i was very impressed. More

check engine light They fixed my problem. Transmission pump wasn't working correctly. Took three days, they had to order parts. My service warranty covered a Hertz re They fixed my problem. Transmission pump wasn't working correctly. Took three days, they had to order parts. My service warranty covered a Hertz rental. I was glad to get back in my plug-in hybrid. I'm not liking this review process. Taking too much time. They want me to create a login. More

Flex service I was completely satisfied with the services that Upland Ford performed on my 2009 Flex. The only minor issue was that the car wasn’t washed as reque I was completely satisfied with the services that Upland Ford performed on my 2009 Flex. The only minor issue was that the car wasn’t washed as requested. More