419 Reviews of Ford of Upland - Service Center
Quick Lane I had excellent service from Ford Satellite service, called Quick Lane. I love the fact that I and my car gets personal attention every time I go. It' I had excellent service from Ford Satellite service, called Quick Lane. I love the fact that I and my car gets personal attention every time I go. It's quite and quick. Thanks so much. More
Loyal & satisfied customer My brakes were acting funny & it was the end of the work day. I needed a safe car to drive first thing in the morning! I called Steve Martinez at Ford My brakes were acting funny & it was the end of the work day. I needed a safe car to drive first thing in the morning! I called Steve Martinez at Ford of Upland and he hooked me up. They were just about to close, but he reserved a rental car for me for the morning anyway. My car was fixed in less than a day! Awesome customer service. Thanks, Steve!! More
Uber inspection The service advisor Bill Olejnik was very professional. He got me in and out with in 30 minutes. I will recommend Quick Lanes Rancho Cucamong The service advisor Bill Olejnik was very professional. He got me in and out with in 30 minutes. I will recommend Quick Lanes Rancho Cucamong More
Once scheduled, faster than expected Schedule an appointment, received reminder notices gave me a ride home and offered to pick me up when completed. The service was for a recall, (airba Schedule an appointment, received reminder notices gave me a ride home and offered to pick me up when completed. The service was for a recall, (airbag). More
Great Service. Quick and Easy! Ford of Upland is the go to dealership for our company. They take care of our vehicles quickly and make sure that our field technicians are always rea Ford of Upland is the go to dealership for our company. They take care of our vehicles quickly and make sure that our field technicians are always ready to get back on the road. Friendly, professional staff makes every encounter a good one. More
Service was ok I asked to have all my brakes changed and only the rear ones were replaced. It was not explained in detail that the charge was per axle. I also asked I asked to have all my brakes changed and only the rear ones were replaced. It was not explained in detail that the charge was per axle. I also asked for a complimentary car wash which was not done. I received a text saying my Vehicle was finished and the only thing that needed to be some was the car wash. Hopefully next time the service will be better. More
Oil Change Everyone was super nice and helpful. Ford of Upland employees have great customer service. I went in for an oil change it was super quick less than 30 Everyone was super nice and helpful. Ford of Upland employees have great customer service. I went in for an oil change it was super quick less than 30 minutes and I even got a free car wash. More
5⭐ for Ford of Upland Steven Martinez at Ford of Upland helped me out. Originally I received a call from the service department and made an appointment for the service spec Steven Martinez at Ford of Upland helped me out. Originally I received a call from the service department and made an appointment for the service special package. It was a great price $35 so I popped to get other services at the same time, saving me time and money. I look forward to my next visit with Steven at Ford of Upland. Great Job Steven at Ford of Upland. More
Completely satisfied. Ford of Upland's service department is awesome. I didn't have to wait for service (they took care of me right away), and they offer a shuttle that ta Ford of Upland's service department is awesome. I didn't have to wait for service (they took care of me right away), and they offer a shuttle that takes you to and from your home if you don't feel like waiting on your car in the lounge area. Overall the service department is outstanding. More
Great Customer Service Kim is so wonderful. I love that I can drop off my car and she will take care of getting my car serviced. She always provides me great customer servi Kim is so wonderful. I love that I can drop off my car and she will take care of getting my car serviced. She always provides me great customer service. This is the reason I get my car serviced at Ford of Upland. Thank you! More