Back

Ford of Upland - Service Center

Upland, CA

3.9
419 Reviews

419 Reviews of Ford of Upland - Service Center

Sort by
July 23, 2019

My service Kim is so amazing when I come in. She always gives outstanding service. I love when she is the one to take care of me when I come in. More

by SHERBEAREARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Heronime, Steve Martinez, Kim Hawkins
July 22, 2019

Amazing Service I recently bought a used car from a dealership and I wanted to have the car brakes checked. I called the center before I went in and they told me come More

by toriburns1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pavey
July 22, 2019

Routine Maintenance While I cannot say anything bad about the actual work performed on my vehicle, my issue was with the “shuttle.” I was told there was a courtesy shutt More

by adam.nrcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario
Aug 15, 2019 -

Ford of Upland responded

Sorry for the issue with the shuttle even though we provide this as a courtesy, we do try to provide with you with prompt service. Thank you for your feedback so we can avoid any future problems.

July 22, 2019

Best Place Ever I have owned Fords all my life. I will not go anywhere else. Fast friendly and reliable service. Thank you Ford of Upland your family More

by CHRISTOPHERARTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
July 22, 2019

Solve air conditioning issue My air conditioning now works perfectly as expected because I've always been very satisfied with the service, for whatever problem, at Ford of Upland. More

by MONTRONIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
July 20, 2019

15,000 mile service I brought my Edge into Ford of Upland for the 15,000 mile maintance. I was very satisfied with the service performed and the prompt completion. It was More

by SUE A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who works at the desk where I paid for service completed was most helpful and friendly. She went out of her was to assist me in setting up my FordPass account. Unfortunately I don’t know her name., Eric Heronime
July 19, 2019

Service with steve Brought my car in for a oil change. I had a coupon, which I didn’t realize was expired, yet Steve honored it. It only took about an hour on a very bus More

by dmbf5217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
July 19, 2019

After a collision my car looked brand new when picked up My car was involved in a rear-end collision and was in the collision shop for 3 weeks.. Tim was outstanding. He kept me informed regularly. When I had More

by VELLE MERE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collision Repair, Tim Martinez
July 19, 2019

Service on 2015 Hundai The service was excellent and done in less than 2 hrs.It was my day off so I really appreciate that I didn't have to wait all day.I always bring my More

by marlahi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Yousef, Zee Rabadi, Kim Hawkins
July 18, 2019

Only dealer I go to. This is the only dealer I bring my vehicles to. The service department is always quick, efficient, and professional. Thank you Ford of Upland team. Ke More

by hgalvez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Galvez
...
25
...