419 Reviews of Ford of Upland - Service Center
My service Kim is so amazing when I come in. She always gives outstanding service. I love when she is the one to take care of me when I come in. Kim is so amazing when I come in. She always gives outstanding service. I love when she is the one to take care of me when I come in. More
Amazing Service I recently bought a used car from a dealership and I wanted to have the car brakes checked. I called the center before I went in and they told me come I recently bought a used car from a dealership and I wanted to have the car brakes checked. I called the center before I went in and they told me come on in and they would take a look. After looking at the car I was given a full workup of what the problems were that I was looking at. I was reassured that my car was in good hands and to not worry. All of my questions were answered and I felt confident that my car would be finished and preform at its prime. My cars brakes were changed and it drives amazing now! I love the work that they did and I will be taking my cars to have them serviced from this point forward. I am very grateful for the service and I did not pay extra for "found problems". 100% satisfied! I will definitely be back! More
Routine Maintenance While I cannot say anything bad about the actual work performed on my vehicle, my issue was with the “shuttle.” I was told there was a courtesy shutt While I cannot say anything bad about the actual work performed on my vehicle, my issue was with the “shuttle.” I was told there was a courtesy shuttle available that could take me wherever I needed to go. When the shuttle arrived, there were no spaces available for me. I waited almost another two hours, but the shuttle never returned. I ended up having to walk home because I refused to sit and wait in their “customer lounge” all day long. More
Best Place Ever I have owned Fords all my life. I will not go anywhere else. Fast friendly and reliable service. Thank you Ford of Upland your family I have owned Fords all my life. I will not go anywhere else. Fast friendly and reliable service. Thank you Ford of Upland your family More
Solve air conditioning issue My air conditioning now works perfectly as expected because I've always been very satisfied with the service, for whatever problem, at Ford of Upland. My air conditioning now works perfectly as expected because I've always been very satisfied with the service, for whatever problem, at Ford of Upland. Kim has been my service representative for me and she always shows a sincere interest kin getting my automobile repaired correctly and in a timely fashion. I'm completely satisfied with the latest service. Sincerely, Manuel J. Montiel AKA : Monty More
15,000 mile service I brought my Edge into Ford of Upland for the 15,000 mile maintance. I was very satisfied with the service performed and the prompt completion. It was I brought my Edge into Ford of Upland for the 15,000 mile maintance. I was very satisfied with the service performed and the prompt completion. It was great to be able to receive a text message when my car was finished and ready for pick up. Eric was friendly and quick to do the needed paperwork prior to service. More
Service with steve Brought my car in for a oil change. I had a coupon, which I didn’t realize was expired, yet Steve honored it. It only took about an hour on a very bus Brought my car in for a oil change. I had a coupon, which I didn’t realize was expired, yet Steve honored it. It only took about an hour on a very busy Thursday afternoon. Thanks Steve More
After a collision my car looked brand new when picked up My car was involved in a rear-end collision and was in the collision shop for 3 weeks.. Tim was outstanding. He kept me informed regularly. When I had My car was involved in a rear-end collision and was in the collision shop for 3 weeks.. Tim was outstanding. He kept me informed regularly. When I had to leave a phone message (in a very busy shop) for Tim, he returned my calls within the hour. My car looks brand new. When I picked my car up he had washed it and I'm sure he had it waxed! My wheels were sparkling! Tim is an excellent ambassador for the collision shop. PS I had my car towed here because of Steve Martinez's exceptional service. Thank you, all! More
Service on 2015 Hundai The service was excellent and done in less than 2 hrs.It was my day off so I really appreciate that I didn't have to wait all day.I always bring my The service was excellent and done in less than 2 hrs.It was my day off so I really appreciate that I didn't have to wait all day.I always bring my car there and they always do a good job.They check all my fluids and document anything that I need done. I will continue to go there. This is the 3rd.vehicle I have purchased there and I am a very satisfied customer. The whole staff is great. The girls that schedule the appointments always send me an e-mail to confirm my appointment and I really appreciate that as well. Sincerely, John Maldonado More
Only dealer I go to. This is the only dealer I bring my vehicles to. The service department is always quick, efficient, and professional. Thank you Ford of Upland team. Ke This is the only dealer I bring my vehicles to. The service department is always quick, efficient, and professional. Thank you Ford of Upland team. Keep up the great work. More