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Ford of Upland

Upland, CA

4.6
1,133 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,133 reviews

March 31, 2019

Fantastic Alex did an amazing job answering my many questions and taking his time to make sure we were entirely comfortable with the purchase of our new vehicle More

by ChuckSta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

Ford Escape Kim Hawkins is my new service advisor she was amazing. I have had several bad experiences at Chino shills Ford and will not go there anymore. I live a More

by JACKIELYNDORST
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

Thanks for sharing those kind words about Kim. We look forward to being of service for many years to come. Sincerely, Deborah Lara Customer Relations

March 30, 2019

A true good experience Wow! For a man who’s been buying cars for the last 30 years I have to say this is one of my favorite experiences. Drove to Ford of Upland all the way More

by Forest tree care inc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Rabadi, Mina Mikhail
Apr 10, 2019 -

Ford of Upland responded

We are glad that Mina was able to address your purchasing needs. We appreciate you choosing Ford of Upland as we recognize that you had many different dealers to choose from, and we hope that you enjoy your ride. Please feel free to stop by anytime and say Hi. Sincerely, Deborah Lara Customer Relations

March 30, 2019

Great Customer Service Ford of Upland is very personable with their customers. I had a easy and fantastic experience re-financing my leased car. I was helped by Hakim who is More

by Alexandria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hakim Rahim
March 29, 2019

Ford of Upland Is Awesome!! After dealing with the nightmare of Sunrise and Citrus Ford’s service department, I tried Upland and I’m so glad that I did. Everytime I have an issue More

by HANNYGIRL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
Apr 10, 2019 -

Ford of Upland responded

Thank you for taking the time to share your comments about Steve Martinez he is a valuable team member that goes above and beyond to meet our clients needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you for your feedback.

March 29, 2019

Everyone is awesome The people is Service is awesome. Eric H Mark and Kim are great. John Engelhardt is a real stand up Operator. Destiny and Olivia on the phones are sec More

by KJSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill H , Mark Pavey, Eric Heronime, Steve Martinez, Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

On behalf of all of us at Ford of Upland, I would like to thank you for your awesome review about our Service Team. We are very happy you enjoyed your experience. We will be sharing your feedback with our team. We look forward to working with you again in the future. Respectively, Deborah Lara, Customer Relations

March 29, 2019

Only Kim! Kim is awesome. The only service rep I’ll see when I go there. She’s always taken care of me like family. The best in her field! More

by ALLTHATCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

Thank you for taking the time to share your comments about Kim she is a valuable team member that goes above and beyond to meet our clients needs. We appreciate you sharing.

March 29, 2019

Intake Manifold Service Everyone did an excellent job and service was completed in a timely manner. My service was covered under my warranty so no out of pocket expenses. More

by LOUIEGARCIAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
Apr 10, 2019 -

Ford of Upland responded

Thank you for sharing that awesome news . It is always rewarding when we see that you are very pleased with our service. Sincerely, Deborah Lara Customer Relations

March 29, 2019

Very good service Quality of work was very good and well done. I’m satisfied how fast they got the work done. Hopefully it will solve the problem. More

by MIGUELBONILLA999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
Apr 10, 2019 -

Ford of Upland responded

On behalf of our Service team , we thank you for allowing us to earn your business. We appreciate you sharing and look forward to being of service in the future. Sincerely, Deborah Lara Customer Relations

March 29, 2019

I love this place I love coming here. I always get my service here, they treat me right and they always do it pretty fast if not they have a shuttle that can take you h More

by SALECONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez, Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

Wow , what an awesome review. We appreciate your loyalty and kind words. Thanks for being a part of our growing Ford Of Upland Family. Thank-you, Deborah Lara Customer Relations

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