Ford of Spartanburg

Used Vehicle Purchase This was the easiest vehicle purchase I ever made. Salesman Sterling Anderson allowed me to take the vehicle home overnight while my trade in was appr This was the easiest vehicle purchase I ever made. Salesman Sterling Anderson allowed me to take the vehicle home overnight while my trade in was appraised. We agreed on a purchase price and trade value the following day and spent less than an hour doing the paperwork. This was a hassle free transaction. More

BLAMING THE FACTORY -- NOT THE DEALER Dealer service people were responsive, polite and competent. . HOWEVER I miffed with Ford Motor Company because I has to wait nearly FOUR MONTHS Dealer service people were responsive, polite and competent. . HOWEVER I miffed with Ford Motor Company because I has to wait nearly FOUR MONTHS for them to supply a" back-orderd part " to the dealership personnel UNBELIEVABLE. TOTALLY INCONVENIENT .... totally NOT he way buyers should be treated. More

Great Service at Vic Bailey’s Quick Line! Recently I had my car serviced at Vic Bailey’s Quick Line and the Department’s Manager Jacki did a very friendly, professional job in about 15 minutes Recently I had my car serviced at Vic Bailey’s Quick Line and the Department’s Manager Jacki did a very friendly, professional job in about 15 minutes. The Service Technician was very helpful. More

New 2018 F150 Neely Bailey and Will Gillespie were very courteous and easy to work with! I felt well informed and cared for during the entire process. This was t Neely Bailey and Will Gillespie were very courteous and easy to work with! I felt well informed and cared for during the entire process. This was the first “no pressure” buying experience of my life. Very well managed from test drive to trade to financing! More

Dont buy from Vic Bailey We bought a 2013 ford explorer that has been nothing but issues. Each and every time we have brought the car in for service it does NOT fall under wa We bought a 2013 ford explorer that has been nothing but issues. Each and every time we have brought the car in for service it does NOT fall under warranty. The key fob on the door has never worked and the owners manual that had the code was not even for our vehicle. Needless to say this was not under warranty. We bought the car 2 years ago and with any rain we have 1-2 inches of water in the floor board, as it is leaking from everywhere. Guess what not under warranty. If we were to pay Vic Bailey for all the issues we have had with this car, we would be out another two thousand bucks. Find another dealership unless you like to be told no and given every excuse in the world why it is not there problem. They will do everything to get you in the car and that's where it stops! More

A total nightmare I've lost so much money and time from Vic Bailey. They sold me a flood vehicle and didn't disclose it. The car needed thousands and thousands in repai I've lost so much money and time from Vic Bailey. They sold me a flood vehicle and didn't disclose it. The car needed thousands and thousands in repairs, and Vic Bailey assured me the car was in great shape and it passed their 28 point inspection. After buying it the problems never stopped and they only offered to buy the vehicle back for several thousand less. I'm reporting them to the BBB. Even if they didn't know it was a lemon/flood car they should of made it right instead of screwing me over (a 17yr old kid, who can't afford to loose thousands). I highly suggest staying away from them because they are very deceiving and shady and refuse to right their wrongs. More

New 2016 F 150 This morning at 8 am I had no vehicle went on line filled out the pre-approval app and in under 2 mins recited an email letting me know I was approved This morning at 8 am I had no vehicle went on line filled out the pre-approval app and in under 2 mins recited an email letting me know I was approved 1 minute after Adrian contacted me by text message asking when I would be in I told him in 1 hour got the they had the truck ready to test drive loved the truck 20 minutes later approved and signed 35 minutes after that was heading home with a new 2016 F150 everyone was great and easy to talk to an Adrian was great to deal with will be back again .... great job guy More

Purchase of a 2016 Escape We traded our 2013 Escape for a 2016 Escape. The support of Neely Bailey via e-mail was great - she helped find a car and explained the costs. Bob B We traded our 2013 Escape for a 2016 Escape. The support of Neely Bailey via e-mail was great - she helped find a car and explained the costs. Bob Behlke, General Sales Manager, did an excellent job of minimizing the cost of the new car and found the exact 2016 that we wanted at another dealer and had it delivered in one day. Ariel, Finance, was friendly and very knowledgeable. Derek Erbe, Sales Associate, took significant time to review the features of the new car.- he was extremely knowledgeable of the Escape and was very professional. I would definitely purchase another car from Vic Bailey in the future. More

2016 MKX We are very, very happy with our new MKX that we ordered and received from Vic Bailey Lincoln. We will deal there in the future. We are very, very happy with our new MKX that we ordered and received from Vic Bailey Lincoln. We will deal there in the future. More

Commille rocked the experience My sister and nephew both bought cars from here a few months back. My sister was in a car that she was so over her head in she did not think she would My sister and nephew both bought cars from here a few months back. My sister was in a car that she was so over her head in she did not think she would ever get out from under. This dealership got her out and into an awesome Fusion. My nephew also bought his new car there and they could not rave enough about this place. So I went with my escape that I was desperate to get out of and they got me out of it with no issue. Commille was great, we found the Fusion I liked within minutes (like 2-3 minutes). I test drove it and fell in love with this car. Commille and Arielle worked really hard to get me the best deal and I got the car with all the bells and whistles for a lower payment to boot. This place is really great, my sister was right and I am glad I went to this dealership. More