Ford of Spartanburg

Caring and efficient! Vic Bailey gets my vote for best service! Our service advisor, Tom, worked so hard for US. We were treated with respect, and he seemed to be on our s Vic Bailey gets my vote for best service! Our service advisor, Tom, worked so hard for US. We were treated with respect, and he seemed to be on our side, which is rare these days. He worked to make sure the recall on our Explorer was done correctly and that the other necessary repairs were covered under the warranty. He was in constant communication with us to make sure our vehicle was ready for our upcoming vacation. I appreciate the courteous and efficient manner exhibited by Tom and all the employees at Vic Bailey. More

Rainy day help After a heavy rain my 2017 Mustang GT would hardly start and once started there was very poor performance. Very little power and almost no acceleratio After a heavy rain my 2017 Mustang GT would hardly start and once started there was very poor performance. Very little power and almost no acceleration. I made an appointment to bring my car in on the following morning, a Saturday. Mr. Jim Skriba checked me in and told me that he had several techs out that day, but would do the best he could to get me an answer as to problem and possible solution. He gave me his direct number should I have problem getting through the switchboard. They could find nothing wrong with the car other than a loose connector.In fact it was working great when I picked it up. It has been back to its faithful performance ever since. We purchase all of our fleet cars from Vic Bailey as well as our personal cars. They have been a great dealership to work with and we are more than please with their after sale support as well. More

MY 5TH OIL CHANGE THE SERVICE IS VERY PROFESSIONAL AND SPEEDY THEY NEED TO HIRE MORE HELP TO SPEED THINGS UP DURING RUSHES BUT THEY ARE ARE VERY GOOD THE SERVICE IS VERY PROFESSIONAL AND SPEEDY THEY NEED TO HIRE MORE HELP TO SPEED THINGS UP DURING RUSHES BUT THEY ARE ARE VERY GOOD More

Happiness is a Lincoln! Everyone I dealt with was professional, knowledgeable, friendly and polite. There is a problem with the new Lincoln which has not yet been resolved. Everyone I dealt with was professional, knowledgeable, friendly and polite. There is a problem with the new Lincoln which has not yet been resolved. The no-haggle price was great. More

Excellent Customer Service From the moment I walked in I was met with great customer service. Everyone was pleasant. My sales rep was informative and worked hard to be sure I le From the moment I walked in I was met with great customer service. Everyone was pleasant. My sales rep was informative and worked hard to be sure I left with the car I wanted. More

great experience! Michael Thompson was a very knowledgeable, friendly, and patient sales associate. He spent several afternoons with me helping me to nail down exactly Michael Thompson was a very knowledgeable, friendly, and patient sales associate. He spent several afternoons with me helping me to nail down exactly what I wanted. We found it and he made it happen in a timely fashion. Highly recommend! More

Great people! Great experience, did everything possible to help me finance a 2015 Mustang Convertible, for my wife! Would recommend anyone whos looking for a new or Great experience, did everything possible to help me finance a 2015 Mustang Convertible, for my wife! Would recommend anyone whos looking for a new or used vehicle. More

BEST DEAL I've never once written a review about a business before, but I had such an amazing experience that I had to. I walked into the dealership, and I imme I've never once written a review about a business before, but I had such an amazing experience that I had to. I walked into the dealership, and I immediately felt like family. My dealer, Sean, showed me all of the available cars that were in my price range and helped me discern what would be the best-suited car for me. I am a college student, so my budget was quite low, and they worked with me for four hours so I could agree on a car that is perfect for me. There were no "pushy car salesmen" or the typically xx that comes with trying to purchase a used car. I knew from the bottom of my heart that no one there was trying to pull a fast one on me. They were just there to help me out with making a major purchase. I seriously got the deal of a lifetime there. I will be recommending this dealership to literally everyone that I know. More

Quick Line Vic Bailey Ford has timely and professional service in the Quick Line. Minimal wait, comfortable and convenient waiting area. I recommend this dealer Vic Bailey Ford has timely and professional service in the Quick Line. Minimal wait, comfortable and convenient waiting area. I recommend this dealership service area. More

I use Vic Bailey to service my 2014 Escape. I like to come to Vic Bailey to have my car serviced. I wish they had a snack bar to purchase while we wait. Thanks. I like to come to Vic Bailey to have my car serviced. I wish they had a snack bar to purchase while we wait. Thanks. More