Ford of Spartanburg
Spartanburg, SC
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F250 commercial Great experience very fast process and great truck awesome sales staff knowledgeable and informative. Went above and beyond to find me exactly what I Great experience very fast process and great truck awesome sales staff knowledgeable and informative. Went above and beyond to find me exactly what I wanted to accommodate me More
Organized and timely with required work that was completed. Performed the required service on the vehicle recall in a prompt manner. The employees were courteous and professional. Turn around time was surprisin Performed the required service on the vehicle recall in a prompt manner. The employees were courteous and professional. Turn around time was surprisingly quick and timely. More
Annoying follow up The service on my F150 was good. What is annoying was the phone call after the service wanting me to tell them what a wonderful job they did installi The service on my F150 was good. What is annoying was the phone call after the service wanting me to tell them what a wonderful job they did installing new firmware to correct a mistake Ford did when manufacturing the truck which resulted in a factory recall. After the phone call there have been repeated emails wanting me to waste my time completing a written survey. So here is my response. I also have a Subaru and Vic Bailey Subaru does the same annoying repeated follow ups after each time I have it serviced. More
Exelent customer service I was very pleased with the salesman's attention to detail, Thanks for making me feel at home, I would recommend Vic Baiely to anyone. I was very pleased with the salesman's attention to detail, Thanks for making me feel at home, I would recommend Vic Baiely to anyone. More
Recall service Excellent and timely service. Staff is friendly and professional. Absolutely loved the EcoSport loaner I was provided. Would definitely recommend t Excellent and timely service. Staff is friendly and professional. Absolutely loved the EcoSport loaner I was provided. Would definitely recommend this service department to others. More
Wonderful experience!! Pete in the service department was so attentive and helpful! We were in and out in no time and they did an excellent job on our car. The dealership is Pete in the service department was so attentive and helpful! We were in and out in no time and they did an excellent job on our car. The dealership is very friendly and laid back and we felt very welcome! More
Great service Very pleased with the service department, kept me informed during the time my vehicle was being repaired. Also very pleased with the outcome of the w Very pleased with the service department, kept me informed during the time my vehicle was being repaired. Also very pleased with the outcome of the work performed. More
Customer Service at its best! Katrina and Pete -- Sorry but I did not get the name of the nice gentleman who transported me back and forth from work to garage and back. Thank you Katrina and Pete -- Sorry but I did not get the name of the nice gentleman who transported me back and forth from work to garage and back. Thank you to all More
Excellent dealership service department I had great service and the staff was very helpful and friendly. Would definitely recommend this service department. Very knowledgeable and professi I had great service and the staff was very helpful and friendly. Would definitely recommend this service department. Very knowledgeable and professional. Loaner EcoSport very good. More
Will buy from them again I had a good experience. I was not a tough customer as we didn't haggle about a price. More importantly, they matched the interest rate of another d I had a good experience. I was not a tough customer as we didn't haggle about a price. More importantly, they matched the interest rate of another dealer and were not going to lose my business over $500! I plan to contact Sam when we are ready for our next vehicle. More