Ford of Spartanburg
Spartanburg, SC
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No haggle no pressure dealership! Initial quote was equal to what I had to bargain for at other dealerships, saved almost 1,000 compared to another Ford dealer who refused to go lower Initial quote was equal to what I had to bargain for at other dealerships, saved almost 1,000 compared to another Ford dealer who refused to go lower saying they would take a loss. Entire purchasing process was haggle/ stress free. Worth the 1.5 hour drive to purchase. A+ More
Vic Bailey is a wonderful place for service to your vehicle. I go to the quick lane to get my oil changed all the time. They are quick and pleasant and it is safe for women. I go to the quick lane to get my oil changed all the time. They are quick and pleasant and it is safe for women. More
Great service Great in and out service helped me come to a decision on a new truck and helped me out with a payment plan that works for me. Great in and out service helped me come to a decision on a new truck and helped me out with a payment plan that works for me. More
Vic Bailey's Tops in Customer Service! I have been a Vic Bailey Ford customer for over 35 years and their customer sales and service are just hard to beat. Employee professionalism and fri I have been a Vic Bailey Ford customer for over 35 years and their customer sales and service are just hard to beat. Employee professionalism and friendliness stand out. More
Service Navigator in for brake replacement. Wayne, service mgr very knowledgeable & attentive with keeping me updated on time Waiting area very comfortable Navigator in for brake replacement. Wayne, service mgr very knowledgeable & attentive with keeping me updated on time Waiting area very comfortable & clean & car was spotless when finished More
Fast, simple and great service I have no complaints. The process and personnel were all fantastic. Will Gillespie was great to work with and very fair. Will definitely buy from him I have no complaints. The process and personnel were all fantastic. Will Gillespie was great to work with and very fair. Will definitely buy from him again. More
Service Everything is always done well and efficient . The staff is pleased and helpful. My only issue is this new ford pass. I have money I could of used on Everything is always done well and efficient . The staff is pleased and helpful. My only issue is this new ford pass. I have money I could of used on my service but it’s very complicated to redeem. I found that not to be user friendly for the staff as well as for me. I would suggest this gets some attention. I’m hoping my next visit I can redeem my $$$. More
Lane Keeper Control Not Working Dropped my Platinum Explorer off for Lane Keeper "repair" under warranty. I was prepared to have it there until they could find the fault. Turns out t Dropped my Platinum Explorer off for Lane Keeper "repair" under warranty. I was prepared to have it there until they could find the fault. Turns out the system could be turned off and on on the turn signal post. Did not know that but apparently I had turned it off inadvertently. VB Ford spent some time on finding the fault but did not charge me for my own mistake. That is the kind of service that I will drive 25+ miles to have when needed. More
Adolescent Temperament Unbelievably childish demeanor from this dealership. They get wounded pretty easy and it’s their own fault so no sympathies here. Won’t do any Ford ma Unbelievably childish demeanor from this dealership. They get wounded pretty easy and it’s their own fault so no sympathies here. Won’t do any Ford manufacture work on my vehicle because I gave them a bad review! If they would’ve acted like a professional dealership they wouldn’t have received a bad review. They act like elementary school kids. So ridiculous, stay away from this place! There are so many other reputable Ford dealerships that present themselves as adults. More
Outstanding experience Everyone at the dealership was extremely welcoming. courteous, and incredibly professional which is why I went back to buy my second vehicle there. H Everyone at the dealership was extremely welcoming. courteous, and incredibly professional which is why I went back to buy my second vehicle there. Happy! Happy! More