Ford of Spartanburg

I spoke and dealt with many employees in both the service and parts Dept. Every employee was friendly and very willing to help me and answer any questions I had. Therefore, I will always drive the distance t and parts Dept. Every employee was friendly and very willing to help me and answer any questions I had. Therefore, I will always drive the distance to deal with them. Definitely worth the drive. More

Wonderful experience. Couldn’t be happier with the purchase and help identifying the right vehicle. Joe Crowley was a terrific help finding the bank to finance the truck. purchase and help identifying the right vehicle. Joe Crowley was a terrific help finding the bank to finance the truck. More

Enjoyed the experience the sales man was professional even though he was relatively new I really enjoyed working with him. I would recommend your business to my family or friends. even though he was relatively new I really enjoyed working with him. I would recommend your business to my family or friends. More

I had several recalls on my Fusion. Everyone at Vic Bailey Ford was friendly and helpful. Pete Threlkeld was my service consultant. He was professional and kept me informed. Bailey Ford was friendly and helpful. Pete Threlkeld was my service consultant. He was professional and kept me informed. More

The attendants in the quick lane found a bad brake caliper on my F150 and the service department fixed it, 400 miles before my warranty expired. It paid me to have my truck serviced regularly at Vic caliper on my F150 and the service department fixed it, 400 miles before my warranty expired. It paid me to have my truck serviced regularly at Vic Bailey. If I was lax or they did not do their jobs right I would have been out a couple of hundred dollars. Thank you Vic Bailey Crew, Bill Fehl More

Quick, quality service along with great folks to help you. I was in and out of the Quick Lane in a short time. Thanks for a pleasant service experience. you. I was in and out of the Quick Lane in a short time. Thanks for a pleasant service experience. More

The sales people were very friendly. I thought Danie Middleton was extremely knowledgeable about the vehicle. The vehicle is excellent so far , very comfortable and solid ride. Middleton was extremely knowledgeable about the vehicle. The vehicle is excellent so far , very comfortable and solid ride. More

I took the truck in on Friday August 21, 2020 because the Bluetooth kept losing sync. I also pointed out to them that the truck was idling rough and misfiring while driving. They corrected the Bluetooth an Bluetooth kept losing sync. I also pointed out to them that the truck was idling rough and misfiring while driving. They corrected the Bluetooth and told me that rough idle was normal for that truck, but did not address the misfiring issue. I drove to Charleston, SC and it misfired all the way down and back. I tried to call to make an appointment to bring it back in, but got an answering machine each time, left messages, but got no response. I took it to my normal mechanic on Friday, August 28th who determined that it was misfiring on Bank 1, Cylinders 1-4. So, I took it back to the dealership who told me that I would have to make an appointment which I did for Monday, August 31. Basically, this will be the third time of taking it in for the same service and, in the meantime, having to take it to another mechanic to determine what the problem. We will see after the dealership works on it on Monday, 8/31 to see if the problem is fixed. This type of service is not acceptable. More

We designed our lincoln on line, sent it to vic bailey ford at 8:30 pm. By 9: 30 am friday morning, they sent a message that they found the car. We went in after work with a number in mind, and finished ford at 8:30 pm. By 9: 30 am friday morning, they sent a message that they found the car. We went in after work with a number in mind, and finished $2,000.00 less. They brought the car from 2-1/2 hours away , and we picked it up at 4:00 pm sat. This was the most fun we ever had working with a dealership. Thanks Robert Brown More

QUICK LANE SERVICE REP WAS VERY PLEASANT AND EFFICIENT AT THE EARLY MORNING OPENING. TECH ADVISED OF A PART THAT NEEDED REPLACEMENT IN A VERY PROFESSIONAL MANNER. IN AND OUT QUICK WITH OIL CHANGE, TIRE ROTAT THE EARLY MORNING OPENING. TECH ADVISED OF A PART THAT NEEDED REPLACEMENT IN A VERY PROFESSIONAL MANNER. IN AND OUT QUICK WITH OIL CHANGE, TIRE ROTATION AND PART REPLACEMENT; HIGHLY RECOMMEND. More