Ford of Port Richey - Service Center

Best experience we've had! Went in for an oil change and left with a new F150. The salesman Mike Black was amazing! We didn't feel any pressure from him. He went out of his wa Went in for an oil change and left with a new F150. The salesman Mike Black was amazing! We didn't feel any pressure from him. He went out of his way to make sure we got what we wanted and needed. Mike even followed up on making sure our appointment for addons were right away and even rescheduled us for a time that better suited our needs. We will be recommending Mike to everyone we know looking for a new vehicle. The finance department was great as well. More

Service The service department is very good they take very good of my wife car my car want fix on the lifts to many modsofcation on it The service department is very good they take very good of my wife car my car want fix on the lifts to many modsofcation on it More

Good people doing good work. A factory recall is never fun, but your staff was very proficient and service advisor"Steve" did a great job explaining the process and upcoming maint A factory recall is never fun, but your staff was very proficient and service advisor"Steve" did a great job explaining the process and upcoming maintenance recommendations. More

Great people Always an experience and good time and interesting checking out the new trucks still waiting for the diesel in the F-150 The staff was very nice. Always an experience and good time and interesting checking out the new trucks still waiting for the diesel in the F-150 The staff was very nice. More

Engine coolant was low went out later after ride home from recall service and Engine coolant alert was on said it needed to be serviced it was Low !!! I added more coolan went out later after ride home from recall service and Engine coolant alert was on said it needed to be serviced it was Low !!! I added more coolant, all liquid levels should have been checked. More

Fuel system work The staff was great. Very knowledgeable and easy to talk to.. They were able to give me discounted parts. Held my car on there lot for almost a month The staff was great. Very knowledgeable and easy to talk to.. They were able to give me discounted parts. Held my car on there lot for almost a month free of charge because I was unable to pay at the time. Great place. More

Excellent service I received excellent service. What needed to be done was done and done correctly. I was kept informed of progress and my service was completed on time I received excellent service. What needed to be done was done and done correctly. I was kept informed of progress and my service was completed on time. More

Best service have had very friendly very courteous I thought I had an oil leak cuz I seen a puddle of oil it was not me they looked at my GMC Envoy told me everything's p very friendly very courteous I thought I had an oil leak cuz I seen a puddle of oil it was not me they looked at my GMC Envoy told me everything's perfect is nothing wrong with it I mean it was the greatest thing they did I mean the work is excellent More

We picked up our car and it broke down 15 minutes later from the same reason we brought the truck in. So our weekend was consumed with going back and forth to the Ford dealer. So we have no vehicle on Monda from the same reason we brought the truck in. So our weekend was consumed with going back and forth to the Ford dealer. So we have no vehicle on Monday morning...2/26/2018. Jerry the service manager guaranteed it was fixed. More

Tire Repair Called service rep Steve who went out of his way to take care of my concerns on the repair. Steve went the extra mile to contact my extended warranty Called service rep Steve who went out of his way to take care of my concerns on the repair. Steve went the extra mile to contact my extended warranty Ford Company to make everything pertaining to my concerns right. Thanks Steve More