Ford of Port Richey - Service Center

Recalls & engine service Brought our 2013 Fusion in to address two recalls and to service the engine and rotate the tires. We made an appointment on-line for the service abou Brought our 2013 Fusion in to address two recalls and to service the engine and rotate the tires. We made an appointment on-line for the service about a week prior. On the day of the appointment, the service department was quite busy, and it took a little while to get waited on and checked in. Otherwise, the check-in went smoothly. We were told that it would take a couple of days to complete the recall service, which was anticipated and understood. We received an update phone call that evening from Travis, which was appreciated. The following day, service was completed and we got the call from Travis that our car was ready, and he communicated the amount we owed. I was somewhat taken aback by the price, but is was on me to ask how much the service was going to cost. When we picked up the car, it took some time to get waited on, and then additional time to find our keys and work order, but otherwise, the service was completed to our satisfaction, and the car was freshly washed to boot! More

Fixed recall, oil & filter change. Everyone is so helpful and friendly. Quick service.Recomend dealership to friends and family. Answer all our questions and checked to make all answers Everyone is so helpful and friendly. Quick service.Recomend dealership to friends and family. Answer all our questions and checked to make all answers were correct. More

tfast and courteous. The service I received was outstanding I give this review so that others will have confidence in the workmanship. Also the efficiency of the people.in the service department.I know that I I give this review so that others will have confidence in the workmanship. Also the efficiency of the people.in the service department.I know that I will return and the same type of service. More

Awesome service I was in and out for an oil change in 45 minutes. All though I don’t think you should have a word minimum on your surveys. Some people just want to st I was in and out for an oil change in 45 minutes. All though I don’t think you should have a word minimum on your surveys. Some people just want to state the facts, short and sweet. More

Steve was awesome it was a long process but he communicated Steve took care of my concerns and issues. It was a long trial process but effective communication was key and he was awesome in the process. Steve took care of my concerns and issues. It was a long trial process but effective communication was key and he was awesome in the process. More

We’re all in! We bought there, we always serviced there, we trust them. All is well! We highly recommend them to others for sales and service. We bought there, we always serviced there, we trust them. All is well! We highly recommend them to others for sales and service. More

Franklin Johnson Ii Frank was the best service advisor I have ever dealt with he was very knowledgeable was on top of get home and back before car was ready, GREAT JOB F Frank was the best service advisor I have ever dealt with he was very knowledgeable was on top of get home and back before car was ready, GREAT JOB Frank@ More

Clean outstanding above and beyond The service providers were extremely helpful and insightful and it felt as though honesty was what they went for. They were straight forward and all a The service providers were extremely helpful and insightful and it felt as though honesty was what they went for. They were straight forward and all around fantastic. More

Quick and easy I came in for an oil change without an appointment. Piece of cake! I only waited about an hour. Not bad at all! Plus, when I got my auto back, it w I came in for an oil change without an appointment. Piece of cake! I only waited about an hour. Not bad at all! Plus, when I got my auto back, it was washed and cleaned. Didn't even have to ask. Thanks Francis and everyone there! More

Steve did great work for me Excellent service great work I will definitely come back to the dealer ship great outstanding every time I come here they get better I love it thanks Excellent service great work I will definitely come back to the dealer ship great outstanding every time I come here they get better I love it thanks for the great work More