Ford of Port Richey - Service Center

Harris Wagner was extremely helpful I have to say that I have not had much luck with the two ford trucks that I’ve had, but Harris was extemely helpful and I would recommend him to help I have to say that I have not had much luck with the two ford trucks that I’ve had, but Harris was extemely helpful and I would recommend him to help anyone. Great employee and he made sure that I didn’t have to wait long and hat everything was done properly. More

Thanks Tech Ernie and Service Man. T.J. Squirrels ate one of my coolant hoses. Overheating could have been catastrophic. I brought my 2014 Fusion to Ford of Port Richey for repair. A prefor Squirrels ate one of my coolant hoses. Overheating could have been catastrophic. I brought my 2014 Fusion to Ford of Port Richey for repair. A preformed hose had to be replaced. The bad news was that it would take 3 to 5 days to get the new hose and do the replacement. The long shipping time was not the fault of this dealership. When it did arrive, the work was done promptly and well by Ernie the tech. Service Manager T.J. and Assistant Service Manager Frances were very helpful and understanding. Thanks, guys! My only concern was the long wait for the new hose. I'm confident that it was not the fault of this dealership. I feel that ford Motor Company needs to improve its speed of parts shipping. More

Service Steve Wollak was a real professional. Experienced, knowledgeable and very hepful in dealing with a a highly technical problem with my new Mustang GT Steve Wollak was a real professional. Experienced, knowledgeable and very hepful in dealing with a a highly technical problem with my new Mustang GT Premium. Problem was solved and the technician who worked on my vehicle explained the work that he performed. Very happy with the service. More

Transmission Steve wollack was great transmission technician failed to find anything wrong with my transmission causing me to come back to demonstrate the problems Steve wollack was great transmission technician failed to find anything wrong with my transmission causing me to come back to demonstrate the problems. When I picked up the car and got home my car rolled down my driveway. Parking didn’t engage. I had to bring the car back to get this fixed. I found out the technician put the parking pall in wrong. More

Fixed quick and easy Was a $700 bill, but Frances verified I still had a 100 miles left on the warranty, so cost me $100 deductible. Sweet. Sweet. Sweet. Was a $700 bill, but Frances verified I still had a 100 miles left on the warranty, so cost me $100 deductible. Sweet. Sweet. Sweet. More

Excellent customer service. Frank in the service center was very helpful in getting repairs done to our 2002 Ford f250. We were able to prioritize what needed done immediately a Frank in the service center was very helpful in getting repairs done to our 2002 Ford f250. We were able to prioritize what needed done immediately and what could wait a little while. No pressure to do elective repairs but I will go back. We had the problem taken care of quickly and the wait was not long. Frank was exceptional and I knew our truck was in excellent hands. Through this experience i learned, better to have it fixed right the first time by professionals that know what they're doing. More

Timely Steve had me in and out in time to make other appointments. This was done in spite of having to do additional work beyond a standard service. Steve had me in and out in time to make other appointments. This was done in spite of having to do additional work beyond a standard service. More

Service My service advisor was a very welcoming respectful and knowledgeable guy. Frank was very helpful and got what I needed done in a reasonable amount of My service advisor was a very welcoming respectful and knowledgeable guy. Frank was very helpful and got what I needed done in a reasonable amount of time More

Fantastic service, Pleasant. Steve worked very hard to get my care serviced, No problems or concernes with my trip to the dealership. I was early for my appoi service, Pleasant. Steve worked very hard to get my care serviced, No problems or concernes with my trip to the dealership. I was early for my appointment but I got right in. More