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Ford of Port Richey - Service Center
Port Richey, FL
4,459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,459 Reviews of Ford of Port Richey - Service Center
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April 26, 2018
Service Advisor was great, but greatness ended there. The Service Advisor I worked with was great and I feel bad for him because the Service Manager if far from being great. I took my truck in for a noise The Service Advisor I worked with was great and I feel bad for him because the Service Manager if far from being great. I took my truck in for a noise that goes away in four when drive. After having my truck for 3 days they call and tell me it is fixed, when in fact it is not. I called the service manager to let him know and he said it is his professional opinion that the noise is coming from the tires. Whichever did not make sense because the noise goes away in four wheel drive. But instead of arguing with him, I took my tuck to the tire dealer who inspected the tires and found nothing wrong with them. I would not suggest taking your vehicle to Ford of Port Richey for service, I know I will not be back. After spending over $60,000 on a truck, I would assume the dealership would take care of their customers, this does not seem to be the case for Ford of Port Richey. More
by charlesweibel
Verified CustomerEmployees Worked With
John Kidd
April 26, 2018
Schedule problems I called to schedule oil change appointment on Monday at 8:30 a m left my name and number because the person, Missy was covered up I was told. Called I called to schedule oil change appointment on Monday at 8:30 a m left my name and number because the person, Missy was covered up I was told. Called back at 11. On Tuesday I called again because I had not gotten a call back. Told still busy so I said just put the service manager on the line..,.all at once Missy was on the line scheduling it. Time 1 on Wednesday, pulled in at 12:50 to a long line got checked in at about 1:25. Waiting room no seats, got car done about 3:30. Frank service advisor said call him next time. More
by CCBARBIN
Employees Worked With
April 25, 2018
Amazing people The people n service were amazing. Sweet kind n to the point. They were accommodating and just out right amazing. The truck was checked completely and The people n service were amazing. Sweet kind n to the point. They were accommodating and just out right amazing. The truck was checked completely and never had an issue. We will be back. More
by DEGRAWVICTORIAL
April 25, 2018
Very Satisfied Port Richey Ford has completed all the maintenance on my 2013 Ford Fusion. They've always treated me very well, and kept me informed as the process go Port Richey Ford has completed all the maintenance on my 2013 Ford Fusion. They've always treated me very well, and kept me informed as the process goes along. I have nothing but High Praise for their staff and their mechanics. And I already recommend anyone that ask to buy a Ford and use Port Richey Ford service department. More
by motresa0547
April 24, 2018
Great people to deal with Ford of Port Richey is the only place I’ll take my truck. I truly trust what Steve tells me about my truck. I will keep coming here Ford of Port Richey is the only place I’ll take my truck. I truly trust what Steve tells me about my truck. I will keep coming here More
by LBUTLER1956
Employees Worked With
April 23, 2018
Outstanding Service Friendly & Professiinal - Oustsnding Customer Sevice ;-)) Took my apt. @ the last minute and fit me in. I give this dealer A A A A A rating Friendly & Professiinal - Oustsnding Customer Sevice ;-)) Took my apt. @ the last minute and fit me in. I give this dealer A A A A A rating More
by Justhumbs
Employees Worked With
Other Employees :
Chrissy Schoendorf, Donna Hall, Damin Barth
April 22, 2018
Steve’s the man!!! I drop truck off and go about my Saturday. Steve calls when work is finished. Doesn’t get any better!! See y’all next weekend with wife’s truck 👍 I drop truck off and go about my Saturday. Steve calls when work is finished. Doesn’t get any better!! See y’all next weekend with wife’s truck 👍 More
by LISKE4
Employees Worked With
April 22, 2018
Horrible!! The staff are unwilling to explain or assist unless it benefits them. Or car is now back again after not working, the day after the "fixed a recall i The staff are unwilling to explain or assist unless it benefits them. Or car is now back again after not working, the day after the "fixed a recall issue" and then made us pay a deposit for a rental car. I would avoid this location at all cost! More
by SR
Employees Worked With
Doug Davis
April 22, 2018
Job well done Took my truck in for an alignment. Greeted by friendly service. Got everything I needed done. Quick and easy. I will continue to have my truck service Took my truck in for an alignment. Greeted by friendly service. Got everything I needed done. Quick and easy. I will continue to have my truck serviced here and I highly recommend them. More
by LARRY.BARAVAS84
Employees Worked With
April 22, 2018
Service advisor steve at fprd of port richey is great all th Steve in service is the best period wouldnt go no wherelse.he was very freindly and very helpful he has alway been best service guy for all my service Steve in service is the best period wouldnt go no wherelse.he was very freindly and very helpful he has alway been best service guy for all my service needs thanks so much. More
by SIGCAB1
Employees Worked With
