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Ford of Port Richey - Service Center

Port Richey, FL

4.5
4,459 Reviews

4,459 Reviews of Ford of Port Richey - Service Center

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April 29, 2018

Oil change Great service provided by Frances. She seemed knowledgeable and was very friendly Dealership was clean and efficient No complaints at all. Lots of More

by DOUGBROWN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances was excellent
April 29, 2018

Francis was amazing I had a paint defect I had a paint defect she had repaired Francis is amazing. I had a paint defect she took care of it everyone was very nice More

by JLOUDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis
April 29, 2018

Fast Friendly Efficient Great service provided by fast.. Knowlegable friendly service people. Shout out to Frances Moore.....very helpful. Service was completed in a timely m More

by GUYVANDUNK61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Moore
April 29, 2018

Very good! When I brought my Focus in the a/c wasn't working. My service manager, Frank was very quick to get me a rental car and I was on my way in a timely man More

by trleggiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2018

Fast service The dealership has experienced and knowledgeable employees. Making the appointment with their online reservation is very easy. My car was completed an More

by WHEMME64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly and bud Monday
April 28, 2018

Nothing done for 375.00 My check engine light came on I went to Ford because I heard They had superior service then I got charge 375 to take apart my engine to be told I nee More

by RobbiePretzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2018 -

Ford of Port Richey responded

We are very sorry for this issue, and how it has affected you. Please contact us directly to address this issue. 727-868-9545

April 27, 2018

Great experience steve was great to do service with . This service experience was the best I had at any automotive service shop i really felt like family and i will be very comfortable to have any of my v More

by ABLANCHARD1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Davis
April 27, 2018

My go to service department Once again Ford of Port Richey not only met but exceeded my expectations the service is professional the employees are friendly and helpful and I will More

by MAWILSON59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Scripture
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

Excellent staff & customer service! Steve Wollack is an excellent service manager. He always makes sure that I get the services necessary to keep my vehicle on top running condition. More

by my98sho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

Frank I had Frank who was in a bad mood since I walked in. There was an issue with scheduling or something which was out of my power but i still received ma More

by BEANYBABY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2018 -

Ford of Port Richey responded

We are very sorry for this issue, and how it has affected you. Please contact us directly to address this issue. 727-868-9545

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