Ford of Port Richey - Service Center

This is how a service center should be I was very surprised how prompt and detail oriented the service center was. Some of the sale associates need to take notes, hopefully they will learn I was very surprised how prompt and detail oriented the service center was. Some of the sale associates need to take notes, hopefully they will learn something. The assistant service manager, Francis Moore, is a cut above the rest. She was assigned to me and my vehicle to handle all service work. She is so committed to her customers, she was willing to come in on her day off to check in my vehicle. That’s dedication. More

Quick seevice Scheduled an oil change along with an alignment...... Quick courts service..... It’s always a pleasure doing business with Frank....the service was Scheduled an oil change along with an alignment...... Quick courts service..... It’s always a pleasure doing business with Frank....the service was done quickly and professionally.... Thanks More

Short notice My ford needed it boil changed, and I was very near the dealership, so I called and they were able to take me in almost immediately. That was really a My ford needed it boil changed, and I was very near the dealership, so I called and they were able to take me in almost immediately. That was really appreciated and it made my oriole changed, and I was very clear the dealership, so I called and they were able to almost immediately. Really appreciated and it made my life much easier. Nice people easy to deal with. More

Customer service Dropped in without an appointment and was taken care of in good time. didn't have to wait a long time. Everything taken care of Dropped in without an appointment and was taken care of in good time. didn't have to wait a long time. Everything taken care of More

Franklin Always does an excellent job Franklin Always provides GREAT customer service and he is very informative to us.He really takes care of the customer. He provides 5 STAR service and Franklin Always provides GREAT customer service and he is very informative to us.He really takes care of the customer. He provides 5 STAR service and I would recommend others to get service at the Ford of NEW PORT RICHEY as Long as FRANK is here. More

Awesome customer service Great service department Steve always goes out of his way to insure all off my needs and questions are taken care of! Keep up the great work. Great service department Steve always goes out of his way to insure all off my needs and questions are taken care of! Keep up the great work. More

Professional Kept me informed, declined a repair they said was unnecessary which gave them credibility. Delivered when promised. Very cordial service person, see Kept me informed, declined a repair they said was unnecessary which gave them credibility. Delivered when promised. Very cordial service person, seemed to be very sincere about delivering a good experience. More

Electrical Had to bring our Mustang in for electrical issues. Steve in service is always going above and beyond to make our experience a great one. Had to bring our Mustang in for electrical issues. Steve in service is always going above and beyond to make our experience a great one. More

Professional and informative Very knowledgeable and quick to inform about what is going on. 2nd time dealing with Steve and always a great experience. I would definitely go back a Very knowledgeable and quick to inform about what is going on. 2nd time dealing with Steve and always a great experience. I would definitely go back again More