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Ford of Port Richey - Service Center
Port Richey, FL
4,459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,459 Reviews of Ford of Port Richey - Service Center
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May 14, 2018
Service In and out in 10 minutes. Thanks for the new installed Cabin Filter. Steve Wollak is the best Service Adviser. Steve is Friendly and always helpful In and out in 10 minutes. Thanks for the new installed Cabin Filter. Steve Wollak is the best Service Adviser. Steve is Friendly and always helpful to everyone. Gives great advise and looks out for your best interest. Thanks for all you do Steve. More
by Thomaswenk
Employees Worked With
May 13, 2018
John was excellent John was excellent my car works perfect. He helped me get credit to pay off the bill. He is an asset to ford He goes the extra mile to help in a John was excellent my car works perfect. He helped me get credit to pay off the bill. He is an asset to ford He goes the extra mile to help in anyway he can. He's definitely an asset to Ford you need more people like him. More
by gnezrick
Verified CustomerEmployees Worked With
John Allan Kidd also the 2 ladies working behind the service desk in parts
May 13, 2018
Much better than I have ever experienced So glad you guys made changes that have helped improve the service department! Charles Anzalone was great! I now have restored faith in this dealers So glad you guys made changes that have helped improve the service department! Charles Anzalone was great! I now have restored faith in this dealership! More
by Bt38
Employees Worked With
Charles Anzalone
May 12, 2018
Check engine light It took two times of bring it in but seems to be fixed this time. Either way John Kidd(service advisor) was great to deal with! It took two times of bring it in but seems to be fixed this time. Either way John Kidd(service advisor) was great to deal with! More
by dk2684
Employees Worked With
John Kidd
May 10, 2018
oil change Went for oil change. told them I had a coupon, it was not applied and they had to re-price while I had to wait. Asked for complementary car wash, car Went for oil change. told them I had a coupon, it was not applied and they had to re-price while I had to wait. Asked for complementary car wash, car was NOT washed. More
by scherja
Employees Worked With
May 10, 2018
Service center not friendly or timely When I arrived at the service department I waited at my truck for at least five minutes and no one came to greet me at my truck. I walked over to one When I arrived at the service department I waited at my truck for at least five minutes and no one came to greet me at my truck. I walked over to one of the service advisors and asked him that I needed a oil change. He said he would be right with me as soon as he took care of the lady it was parked next to me. I told him I had been there longer than her. He then said oh I’m sorry nobody greeted you and I said no they did not. He did all the paperwork and said it would be an hour. It took over two hours to get in will change totally ridiculous. When I was done he said sorry took so long one of the managers stop everyone from working and had a meeting in the middle of my oil change. Not sure how you can justify that I won’t be coming back anytime soon. My time is valuable and it should not take two hours to get an oil change. More
by AKUHNSAE
Employees Worked With
May 10, 2018
Great service! John in the service department is the best. I will definitely be back for all of my Ford service. It was quick, easy and convenient. John in the service department is the best. I will definitely be back for all of my Ford service. It was quick, easy and convenient. More
by kellyjaxn42
Employees Worked With
John
May 10, 2018
Service Steve gave us special attention. Completed all the work requested the noted other opertunities for better service. Best ever. Appointment, service wai Steve gave us special attention. Completed all the work requested the noted other opertunities for better service. Best ever. Appointment, service waiting area all top nich. More
by thomaslj
Employees Worked With
May 08, 2018
Completely terrible Took my 2017 f150 4x4 in because the 4x4 wasn't engaging, was told that my warranty was void because of a front leveling kit ( I purchased from Ford ) Took my 2017 f150 4x4 in because the 4x4 wasn't engaging, was told that my warranty was void because of a front leveling kit ( I purchased from Ford ) had caused my actuators to fail. And that I had a torn ball joint boot that also wasn't covered. I ended up taking it to a real Ford repair shop who did the repairs completely under warranty same day, Mark Stults from Flammer Ford took care of my vehicle when Ford of port richey tried charging me. Wouldn't take anything back to this dealer. More
by Mekanicnine
Employees Worked With
May 07, 2018
John was extremely helpful John was extremely friendly and helpful to ensure that he ordered the right tire. I want John to handle all my service needs in the future. John was extremely friendly and helpful to ensure that he ordered the right tire. I want John to handle all my service needs in the future. More
by LAOLO_ISLANDER
Employees Worked With
John service rep
