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Ford of Port Richey - Service Center
Port Richey, FL
4,461 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,461 Reviews of Ford of Port Richey - Service Center
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June 02, 2018
Service Whenever I've been to Ford of Port Richey I have always dealt with Steve Wollak. He is a very helpful person. He is always pleasant and courteous Whenever I've been to Ford of Port Richey I have always dealt with Steve Wollak. He is a very helpful person. He is always pleasant and courteous to anyone I've seen him talking to. He goes the extra mile always !!!! More
by mannyandlisa
Verified CustomerEmployees Worked With
June 02, 2018
Quick and efficient. Not charged for inspection of brakes and suspension system. Was quickly given results and complete listing of repairs needed, and service rep was very Not charged for inspection of brakes and suspension system. Was quickly given results and complete listing of repairs needed, and service rep was very helpful. More
by Jgerjg
Employees Worked With
Harris Wagner
June 02, 2018
F250 Diesel Repair I have utilized Ford of Port Richey for the last 4 years as the sole service repair shop for my '08 Ford Diesel Truck. Chuck in the service departmen I have utilized Ford of Port Richey for the last 4 years as the sole service repair shop for my '08 Ford Diesel Truck. Chuck in the service department has always works on my truck and I am very confident in his abilities and I trust his judgement and insight on my truck repairs. Frank is my new service tech advisor and Frank communicated with me very well during the service and confusion of service on my truck. I will continue to have my truck seon coded by Ford of Port Richey and I recommend it to people I know with Ford diesels. More
by ALLABOUTME712004
Employees Worked With
Other Employees :
Chuck is a very good Diesel mechanic and I completely trust his judgement and his abilities.
June 01, 2018
Good but expensive Steve was great Price was high , Charge for getting into the trunk was 1.5 hours when there was a key in the remote that manually opens the trunk. Steve was great Price was high , Charge for getting into the trunk was 1.5 hours when there was a key in the remote that manually opens the trunk. $470 to reconnect the wires and harnes. But everything working fine. More
by DAVEMCDERMOTT
Employees Worked With
May 31, 2018
Conservice terrible car wash Everything went great till I got my vehicle back, they ran it through the terrible Car Wash broke my antenna scratch my roof and bad water spots all o Everything went great till I got my vehicle back, they ran it through the terrible Car Wash broke my antenna scratch my roof and bad water spots all over my freshly detailed truck, there were other situations I probably wouldn't have noticed had the vehicle been returned to me in the manner it was. More
by JDEFALCO56
Employees Worked With
Chrissy Schoendorf
May 31, 2018
Changing oil I found Mr Johnson to be friendly and efficient, my car was done within an hour. It was also raining very hard and he offered for me to stay till the I found Mr Johnson to be friendly and efficient, my car was done within an hour. It was also raining very hard and he offered for me to stay till the rain was not coming down so hard. More
by jarey45
Employees Worked With
May 31, 2018
Perfection The service is absolutely good ,and excellent customer service ofcourse I'll be back ,and completely recommend to my friends and people to visit for s The service is absolutely good ,and excellent customer service ofcourse I'll be back ,and completely recommend to my friends and people to visit for service and the future. More
by JMEDINA27
Employees Worked With
May 31, 2018
Great service Excellent, friendly, timely and thorough service. Steve noticed the car was in need of additional work, he contacted me with the details and provided Excellent, friendly, timely and thorough service. Steve noticed the car was in need of additional work, he contacted me with the details and provided pricing before doing the job. I was able to leave my car and go to work without worrying. More
by jmresto78
Employees Worked With
May 30, 2018
To say it was disorganized would be a compliment After having a pretty decent purchase experience at Ford of Port Richey, I stopped in to make an appointment to have the A/C looked at, as it just wou After having a pretty decent purchase experience at Ford of Port Richey, I stopped in to make an appointment to have the A/C looked at, as it just would not keep up with the stifling Florida heat. Instead of making the appointment, the service writer immediately put me in touch with the service manager, who had a tech come out and test the air temp at the vent. The temperature was well within the appropriate range, so the manager said there was not much else he could do, as the fan operated at all speeds and the temp was right. I suggested that maybe something had gotten into the fan, as the air just didn't blow very hard, even though we could clearly hear the fan at high speed. He said "no", and just said that it was very hot here in Florida, basically that the current level of cooling was all I should expect. I went home, did some simple YouTube searches, and found a filter that was COMPLETELY clogged in the A/C system. So much for the "Certified" used car myth. When I called to let the service manager know, he never came to the phone, so I hung up after 10 minutes or so. My only other experience with the service center was when I used my *free* oil change given to car purchasers to introduce us to the service department. My oil change, which I was told I could wait for, took over 3 hours. When they finally called me, first they argued with me about the cost, despite this being discussed ahead of time, then they put me into the wrong vehicle...one that looked exactly like mine...but the wrong one nonetheless. I complained, and they asked me for a "redo" as they were changing management in the service dept. I agreed... My third and last experience with Ford of Port Richey's service department was when i went back for my second attempt at my free introductory oil change. I was assured that it would be completed within 30 minutes, probably less. They also asked if I would like to purchase a new air filter, which I said yes to. Over two hours later, my car was delivered to me with fresh oil...and a dirty air filter. Needless to say, I WILL NOT be back. More
by michael shaw
Employees Worked With
i do not remember the young lady's name in service
May 30, 2018
Great service advisor, Steve Wollak My service advisor, Steve Wollak always goes above and beyond for me. He’s the reason I continue to go to Ford of Port Richey. My service advisor, Steve Wollak always goes above and beyond for me. He’s the reason I continue to go to Ford of Port Richey. More
by babbott3
Employees Worked With
