Ford of Port Richey

Probably the fasted deal ever made at any car dealership I’ve ever been to. I am satisfied with the whole process. Especially since my guy was new. Bravo! I’ve ever been to. I am satisfied with the whole process. Especially since my guy was new. Bravo! More

Reviews from the web 4. 3/5Facebook · 926 votes Google review summary Reviews All truck264 job62 work28 finance manager25 +6 Sort by Most relevant Newest Highest 3/5Facebook · 926 votes Google review summary Reviews All truck264 job62 work28 finance manager25 +6 Sort by Most relevant Newest Highest Lowest Mr “65” G Local Guide·53 reviews I purchased a vehicle from Ford of New Port Richey and it has been the worst car buying experience I’ve ever had. Despite making it very clear that I did not want to purchase an extended warranty or GAP insurance, the dealership submitted … More 🤯1 Ford of Port Richey (Owner) a week ago We're sorry if your didn't have a great visit with us and we want to look into this further. Without a full name, we can't find you in our system in order to address these concerns. Please send us an email if possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com Dominick 1 review·1 photo a week ago New I had a great experience from start to finish with Ford of Port Richey. Hayden and Erica were great to work with and very professional! Sales managers Jesse and Michael both went above and beyond to ensure my purchase went smoothly. I would … More Photo 1 in review by Dominick Ford of Port Richey (Owner) a day ago Thank you for the wonderful review, Dominick! Kevin Duffy Local Guide·65 reviews·13 photos a week ago New I purchased a Mustang Mach E GT this week and I have to say this was the most pleasant car buying experience that I have ever had. Hayden was an excellent salesman he showed me everything that I wanted to see and went on multiple test … More Photo 1 in review by Kevin Duffy Ford of Port Richey (Owner) a day ago Thank you for the wonderful review, Kevin! Devon Johnson 2 reviews·2 photos 3 weeks ago New My experience with Ford of Port Richey was AMAZING! Mr. Kyle Guthrie helped us from beginning to end with remarkable kindness, intellect, and gratitude. He helped me to understand my options in an otherwise unfortunate circumstance, and … More Photo 1 in review by Devon Johnson Photo 2 in review by Devon Johnson Ford of Port Richey (Owner) 3 weeks ago Thank you for the outstanding review, Devon! Mr “65” G Local Guide·53 reviews 31 minutes ago New I purchased a vehicle from Ford of New Port Richey and it has been the worst car buying experience I’ve ever had. Despite making it very clear that I did not want to purchase an extended warranty or GAP insurance, the dealership submitted the full amount including those unwanted add-ons to the bank for financing. When I called to question this, the finance manager gave me excuses and claimed they would send a refund to the bank. That refund never came. On top of that, the same guy had the nerve to call me and say I need to answer the phone when he calls—like he’s my wife or someone important. Completely unprofessional and out of line and just provide another excuse. I’ve made multiple attempts to contact this dealership regarding a refund I am owed, and I have received absolutely no response. I’ve called, emailed, and even visited in person, but no one seems willing to take accountability or follow up. This kind of behavior is completely unprofessional and unacceptable. I would not recommend this dealership to anyone. It feels sketchy and dishonest, and they clearly do not care about customer service once the sale is made. Stay away there are better, more trustworthy places to do business. More

I worked with Kendall In the service dept. He was one of the best service agents I have worked with in the last few years. He was one of the best service agents I have worked with in the last few years. More

We brought the car in for an oil change knowing that the car needed to be fixed because the car was bucking. We spent 6 hours at the shop and the car is still bucking. We paid $477. The car still bucks. car needed to be fixed because the car was bucking. We spent 6 hours at the shop and the car is still bucking. We paid $477. The car still bucks. I am extremely unhappy with the work that was done on our car. Debi Scola More

Braedon and finance team were awesome. Being I always avoided dealerships, so happy I went here Best deal ship I have ever been to. Never felt pressured, they will have my business for l Being I always avoided dealerships, so happy I went here Best deal ship I have ever been to. Never felt pressured, they will have my business for life. More

This was my first time at this dealership as we live in Homosassa Fl and have been going to Flammer ford - now Spring Hill ford and heard from a friend that the service and prices were better at ford of po Homosassa Fl and have been going to Flammer ford - now Spring Hill ford and heard from a friend that the service and prices were better at ford of port Richey More

Hayden Stevens was GREAT he also said he would get me a Ford Racing hat which I still don't have??? Ford Racing hat which I still don't have??? More

I purchased 2022 f150 XLT used and I found it online. I come in to see it and salesman pulled it out we test drive it and everything was good until we sat down to do paperwork. I already looked into truc I come in to see it and salesman pulled it out we test drive it and everything was good until we sat down to do paperwork. I already looked into truck online and called that morning to make sure it was available and check on price. It was listed for 40,000. He decides tell me Window price is 46,000 he could get manager drop it to 45,000 so I’m instantly aggravated because I see he’s looking to take advantage. I show him online price and he said there must be mistake manager said that was best price. I get up to leave and he rushes over to talk to manager and talks to him than stops me and lies and says there was a mix up and they will honor that price. As I stated in beginning I already called in earlier that day to check price. So I let him know he’s trying full of it and I’m not stupid. Then manager walks over and asking what can he do make deal work I said give me good price and be honest and not try play games. He said his guy made mistake on price and only reason I’m giving two stars is because he was very helpful and only reason I didn’t walk out. So I purchased truck cash as we agreed on price and couple things that would get done to truck. Problems that was never resolved 1. No floor mats No problem you buy truck today we will give you new ones? Two weeks later haven’t heard a peep 2. Truck was just traded in so not ready to leave was getting detailed that day. Couple little imperfections on outside. Salesman they will buff it all out don’t worry….. this is 5:00 so I go home to get cash I come back 6:00 truck is already out front clean and gassed up. I had to do paperwork and pay so I’m not thinking how could they buff truck out and detail and get gas in hour? Because they did quick wash and called it a sale out door. Next morning I noticed all same imperfections salesman said would come out no problem still there and under seats are dirty and door jams. So I’m frustrated I call salesman he says no problem bring it in tomorrow I get in at 12:00. Now I take half day from work to get this done. I ask about mats and now he’s working on it his whole attitude has changed now that sale is finalized he’s going to see what he can do. Then he tells me guy that does buffing is off today and he will call me with appointment so I just took off work for 12:00 appointment today for no reason. Two weeks later truck still hasn’t been detailed or buffed no phone call nothing!!!!!!! 3. Small notch in windshield from rock. No problem you purchase truck today we will replace it!!! Two weeks later haven’t heard anything!!!!!!! 4. I ordered leather skins for seats and salesman says I will call you next week to schedule an appointment. Two weeks later haven’t heard anything!!!!!!! Salesman Brian will lie and promise you anything to get sale and not follow through with anything!!! I definitely wish I just went to homosassa ford . I’ve purchased two trucks from them in 3 years never had issues. But I will say sales manager was very helpful and straightforward. I will be reaching out to him this week to hopefully get my truck completed as promised. But this has been worse experience I’ve ever had purchasing from ford. More

My experience with the dealership was excellent. The staff was professional, attentive, and made the entire process smooth and hassle-free. They went above and beyond to ensure I was satisfied with The staff was professional, attentive, and made the entire process smooth and hassle-free. They went above and beyond to ensure I was satisfied with my purchase and answered all my questions thoroughly. I would highly recommend them to anyone looking for quality service. More

Went to the dealer Mike Black because he had just sold us the truck and it had a light problem, so it had to stay overnight and they couldn't figure it out at first after replacing the whole headlight, but i the truck and it had a light problem, so it had to stay overnight and they couldn't figure it out at first after replacing the whole headlight, but it might have been some module which might have been under a recall, but they fixed it. Didn't like leaving the truck overnight after just getting it, that was sad, but it was fixed and we are glad!! More