Ford of Port Richey

we were ripped of for $8000.00 then mocked by employees we traded in our 2013 mustang on a 2013 hyundai, thinking it would be eaiser for me to get in, and out of due to my stroke. after about a month we had we traded in our 2013 mustang on a 2013 hyundai, thinking it would be eaiser for me to get in, and out of due to my stroke. after about a month we had to travel to ny due to my father in laws passing. this was of a course a horrible trip because of his death, but this hyundai just made it that much worse. horrible road noise to were you cannot here each other talk, horrible ride, hydroplaning in the rain (very scary) etc...so we went and ask our friendly neighborhood ford dealer to help us out. oh yeah, they were they ready! they offered us $8000.00 less for the car that we bought from them 6 weeks earlier...and charging full blown sticker price on a new ford...on top of that they strung us along for weeks, saying they were working on it...horrible experience, rude employees... i thought i was going to have another stroke from trying to deal with these people. so once again the little guy gets screwed...i hope we can get some help from the BBB More

employee review Mike Black. Who is a great salesperson, sold us on a F150 when we had stopped in to get an oil change. He worked hard to get us a great deal. We woul Mike Black. Who is a great salesperson, sold us on a F150 when we had stopped in to get an oil change. He worked hard to get us a great deal. We would recommend the dealership and Mike to anyone that is interested in a vehicle. Everyone we came in contact with at the dealership were great and helpful. More

Incredible Team We recently purchased a new car and can't say enough about how positive the experience was. Mike Black was so great to deal with, not your typical car We recently purchased a new car and can't say enough about how positive the experience was. Mike Black was so great to deal with, not your typical car salesperson stereotype. He was very knowledgeable about the car and willing to go above and beyond to make sure we got the car we wanted at a fair price. We have purchased many new cars in the past but have to say this was the best car buying experience we've had. We will highly recommend Mike and the sales team to friends and family. More

Ultimate Ford F150 Buying Experience Mike Black was a excellent sales person. Very knowledgeable about the F150 I was interested in. I thought I wanted a 4 door short bed, but was more Mike Black was a excellent sales person. Very knowledgeable about the F150 I was interested in. I thought I wanted a 4 door short bed, but was more impressed with the Super Cab 2 Door. I love the ride of this vehicle-smooth as my previous import, maybe better. The other sales and finance staff were all very helpful and explained my options in detail that I could understand. Everyone at Ford of Port Richey was friendly and glad to help. The best buying experience I have ever had. My previous vehicle - The Staff was not friendly, pushing warranty programs I didn't need for a lease vehicle. They also would not get me out of my lease into something else. So needless to say I am very happy to be dealing with a dealership that cares about their customers. More

Don't go to ford of port richey ! Stay away !!!!!! I bought a new 2015 ford f150 xlt supercrew and traded in my 2014 sierra slt crew cab. I found out that all of the people working there are in this t I bought a new 2015 ford f150 xlt supercrew and traded in my 2014 sierra slt crew cab. I found out that all of the people working there are in this together about taking advantage of the customer. I found out first hand believe me. They weren't paying off my truck til I threatened to put my story about them on the internet. Then they overnighted the payoff to my truck. But I still have not received my rebate of $500 that I am suppose to get in the mail. Stay away from ford of port richey. They'll tell you everything you want to hear. Domingo was our salesman. STAY AWAY from them. You'll thank me for it !!!!! More

People dont come first !!! If you haven't done the necessary research about your new car purchase and deal with Mike Black and Ford of Port Richey finance department you WILL be If you haven't done the necessary research about your new car purchase and deal with Mike Black and Ford of Port Richey finance department you WILL be taken advantage of. Mike was completely untruthful man when I dealt with him. I was overcharged by $ 3,000 dollars because I didn't know better. I admit fault, I went into the dealership without the necessary knowledge of my purchase. I trusted Mike and everyone I dealt with to be honest and fair. I made a huge mistake. I will never do business with Ford Of Port Richey again ! More

Excellent Service Kenya is the best sales man I have ever come across. he was patient and showed many vehicles. He was patient and very honest. He is 11 out of 10. I Kenya is the best sales man I have ever come across. he was patient and showed many vehicles. He was patient and very honest. He is 11 out of 10. I would recommend Kenya and Ford of Port Richey to anyone wanting a car. More

Excellent sales personnel courteous and knowledgeable Salesmen were polite and helpful.and answered all our questions in a friendly and knowledgeable manner . I would recommend this Dealership to my frie Salesmen were polite and helpful.and answered all our questions in a friendly and knowledgeable manner . I would recommend this Dealership to my friends. The dealership has a great layout,. friendly and inviting. More

Screwed on the trade in the manger lied to me on the trade in value quoted me 5000 then at closing it was 3500 it was won of the worst experience I've every had at a ford dea the manger lied to me on the trade in value quoted me 5000 then at closing it was 3500 it was won of the worst experience I've every had at a ford dealership very high pressure sale from the manger More

Diagnostic of cruise control 2002 F150 5/15/2015. Paid $89.00 for diagnostic and almost a 1.5 hour wait. They told me I needed a new servo costing about $500.00 for the part alone. Becaus 5/15/2015. Paid $89.00 for diagnostic and almost a 1.5 hour wait. They told me I needed a new servo costing about $500.00 for the part alone. Because of the price, labor, and age of vehicle I decided to change it myself. Bought a servo and installed it my self, NO CHANGE! Spent another 5 hours checking Internet and other possible causes. Found severed wire in feed to brake release switch, blown fuse in same line (fuse was installed in previous recall action by ford to prevent fire), and faulty brake release switch mounted on master cylinder. Corrected problem myself, now works perfectly. An experienced mechanic would have found the problem with or without use of the computer. Go back to playing X-Box. I will never return!, More