
Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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First Service o Ford Fusion SE Took it in for 1st service and the Throttle Body recall. They had some staff out sick and could not do the recall and had to make another appointment Took it in for 1st service and the Throttle Body recall. They had some staff out sick and could not do the recall and had to make another appointment for that. All in all not bad, I don't think the wheels were switched around? they did NOT ask for the wheel lock key? makes you think. done in under 90 mins. Car wash needs to be checked, lots of dirty parts left which makes the car look bad, come on guys I know you were short staffed but a little bit of effort for the customer (who pays your wages, wouldn't go a miss) NOTE to internet team, READ the WHOLE email before calling six times to try and sell a car when the request was for a service!!!! NOT at all professional and pretty annoying when you tell the third person to put a not in to NOT call me again More
Bad Business So tired of calling and getting no where. Call to find out what is going on and always get no where. Several times I have been told I will get called So tired of calling and getting no where. Call to find out what is going on and always get no where. Several times I have been told I will get called right back, NEVER HAPPENS. I speak with Jason in finance today, he promised to call me back never did not surprised. I'm so done with this. Bad business and even better liar's. Wish I never stopped there will do everything in my power to make sure never to recommend FORD OF PORT RICHEY EVER. You guys make car buying horrible. I even spoke with you Farouk Hosein and was promised that you would overnight another temp tag never happen, had to call again to get it done finally got it after driving on an expired temp tag for over a week. Soon I will have to try and get my 3rd temp tag because no one will do their job or care about customer service especially once you get your money for the vehicle. Not even expecting you to respond back because that is how you Guys operate. Had the vehicle less than a month and broke down would not fix it or even look at it said it wasn't their problem had to have it towed to VW . Future buyers Beware of this Dealership More
Great experience Don in sales and Pete in finance are fantastic employees. You should all take lessons from them in customer service. Great personalities and really kn Don in sales and Pete in finance are fantastic employees. You should all take lessons from them in customer service. Great personalities and really know the business. Thanks for a great experience. More
Just your average dealer.. I tried multiple times to buy a 2016 Mustang GT from Port Richey Ford.. But they didn't seem willing to lower the price even though I showed multiple I tried multiple times to buy a 2016 Mustang GT from Port Richey Ford.. But they didn't seem willing to lower the price even though I showed multiple cars for far less then the one they had for sale.. Then they had the nerve to tell me I had an attachment to my car for not wanting to accept rough trade in value for my car when it is anything but rough.. smh.. So basically, they want you to pay top dollar for there car and they want to give you peanuts for your trade.. More
AMAZING DEALERSHIP Overall the experience was amazing. Coming in to purchase my new vehicle I was super pleased at how easy my sales person Ricky made the process and ma Overall the experience was amazing. Coming in to purchase my new vehicle I was super pleased at how easy my sales person Ricky made the process and made the transaction smooth. Ricky was very patient with me and went over every inch of the car and explain all about my car. I will definitely be back as I am not a big fan of car dealerships but this was a whole different experience, they, made me feel like I was part of the family. THANK YOU TO THE GUYS AT FORD OF PORT RICHEY :) More
Got it! The dealership was beautifully landscaped and the inside was clean and organized. The staff was friendly and my salesperson, Mike Black, was all I wo The dealership was beautifully landscaped and the inside was clean and organized. The staff was friendly and my salesperson, Mike Black, was all I would expect from him. I did not feel pressured at any time and the staff worked diligently to provide me with what I wanted. Kudos to Ford of Port Richey More
Excellent Experience I want to give a shout out to Ricky Crawford for assisting me in my decision to purchase a new vehicle. He helped make the decision to purchase a new I want to give a shout out to Ricky Crawford for assisting me in my decision to purchase a new vehicle. He helped make the decision to purchase a new vehicle seem simple and seamless. All of the staff at this dealership were knowledgeable, attentive and friendly. Thank you for an excellent care buying experience. More
Keep moving The absolute worst experience I've ever had. Sales guy had no interaction with me during the test drive, wouldn't agree to a price, and then wanted to The absolute worst experience I've ever had. Sales guy had no interaction with me during the test drive, wouldn't agree to a price, and then wanted to run my credit without my permission. He then got mad when I wouldn't let him run my credit before the price of the car was agreed upon. Had zero support from the manager because the sales guy was his son. But on the upside to it all--bought a car at a better price right down the road. More
YOU HAVE GOT TO BE KIDDING!!!! Just got home from a 3 hour round trip to buy a car that was not even there!!!! I have been working with a salesman and the finance dept. all day ove Just got home from a 3 hour round trip to buy a car that was not even there!!!! I have been working with a salesman and the finance dept. all day over the phone to buy my son a car. I got approved and was encouraged to drive down tonight instead of waiting until tomorrow, even though we would not get there until closing time. So my son and I jumped in the car to drive 1-1/2 hours to buy his car. We told the salesman that we were on our way, 10 minutes before we get there he called to tell me that our car got sold out from underneath us, but he had others for us to look at for the same price. When we arrived sure enough he had one waiting (not as nice as the one we were there to buy). CAN YOU SAY BAIT AND SWITCH!!!! (I have my doubts that the car was ever there) The manager said to give him a few days, he will try to find what we wanted (for the same price). If he comes through I will take down my review, and write a new one. (not holding my breath!!!!) Stay clear of this place!!!! More
Most helpful salesman My experience at Ford of Port Richey in purchasing a Vehicle, and finding one that fit the needs and price took a few weeks. Our Salesman Ness was ver My experience at Ford of Port Richey in purchasing a Vehicle, and finding one that fit the needs and price took a few weeks. Our Salesman Ness was very patient and helped us find the perfect vehicle for us. I had intended to just purchase one Vehicle for my sister but ended up buying one for myself as well. Over all my experience with the dealership was the best I have had. I did not feel rushed or pressured to make a decision and get out. Like I usually have had at most dealerships I have attempted to buy a vehicle at. Thank you, Ness and Ford of Port Richey More