Ford of Port Richey

Tracy is top-notch! Came in for an Oil Change, and Tracy handled my visit. The shop was super-backed up and my order kinda slipped through the cracks. taking longer than Came in for an Oil Change, and Tracy handled my visit. The shop was super-backed up and my order kinda slipped through the cracks. taking longer than expected, Tracy was doing the very best she could to alleviate the situation and comped the charge for the service. going back on monday for more in depth repairs due to a recall on the door locks, and I requested her help specifically because I she's as Pro as you can get. More

Steve Wollack You will not find a better service adviser than Steve Wollack. He is the reason we come to Ford Port Richey. Best care, customer service, friendly, a You will not find a better service adviser than Steve Wollack. He is the reason we come to Ford Port Richey. Best care, customer service, friendly, and works beyond his job duties all the time. More

Awesome Was a very pleasant experience my salesman was awesome I would recommend to family and friends the people in the showroom where very nice made it eve Was a very pleasant experience my salesman was awesome I would recommend to family and friends the people in the showroom where very nice made it even more enjoyable More

Third car from this dealership I love this dealership. This is the second car I purchased from Mike Black. He takes his time to answer all my questions, goes over all options and is I love this dealership. This is the second car I purchased from Mike Black. He takes his time to answer all my questions, goes over all options and is very knowledgeable about my purchase. We will use him again in the future. I highly recommend this dealership and Mike. More

Ford experiance We arrived looking to get out of a vehicle with Hugh payoff We were greeted from our sales rep he was honest did everything we could ask of him t We arrived looking to get out of a vehicle with Hugh payoff We were greeted from our sales rep he was honest did everything we could ask of him to make the offer affordable get out of our existing note and get the truck we wanted I'd recommend him and your establishment to everyone we are 100 percent satisfied Thank you ford for having such a wounderful sales rep as a person and a gentlemen he treated us like family We solute your whole staff The finance team great as well thank you More

Easiest and quickest car buying experience ever! I walked in with a question and walked out with a new car. Robert Kim was efficient, polite, friendly and knowledgeable. All the staff was friendly an I walked in with a question and walked out with a new car. Robert Kim was efficient, polite, friendly and knowledgeable. All the staff was friendly and polite. Omar was amazing with the paperwork. It was so quick and painless. Hands down the best car buying experience ever. More

Easiest car buying ever! Very friendly very satisfied with the our sale. Mike kept this process seem too easy, He stayed with us during the entire transactions and answered an Very friendly very satisfied with the our sale. Mike kept this process seem too easy, He stayed with us during the entire transactions and answered any questions we had. Thank you- Mike More

Excellent service Mike was very charismatic and stayed after hours to assist us with the sale. He was excellent with communication through texts and phone calls. Highly Mike was very charismatic and stayed after hours to assist us with the sale. He was excellent with communication through texts and phone calls. Highly recommend him! More

I went in for a oil change I went in to Ford on all change and the person that did my all change. His name was Tony. Apparently Tony did not know how to start my Chevy venture v I went in to Ford on all change and the person that did my all change. His name was Tony. Apparently Tony did not know how to start my Chevy venture vehicle properly, so my husband had to go out there and just put the keys in the ignition and started. This was supposed to be a free oil change. For the last time I was there, evidently not everything in life is free is good, this was horrible, we waited for at least over 2 and a half hours. Maybe 3 hours. And this is just for all change that was already had an appointment for. Then we got in our car and it started acting funny, we said well, maybe because it just had all change we decided to go to walmart. And then went to public. When we got a public to get back in our car, the car would not start, I did not have no problem on my car since I took it in the Ford now I have problems because my car would not start, I would not recommend not even my dog to go back to for they just lost my business,I been going there for over almost a year now. And they mess my van up I even had to get my van told all the way home because apparently seems to me like they got workers that don't have a xxxx clue what they are doing over there, I would not recommend taking any cars, so if you value your car, do not take you there in Ford, if you are reading this, don't have a call my phone again, lose my number I would never buy your car, I don't want anything from you do not call me. Had me on the phone for 50 minutes. I never answer, I wonder, did answer, they said, hold on hold up on me rude, and then you want people to bring their business to you. No customer wants no business with no place that cannot take them seriously and do not take responsibility for whatever they work have done to other people car I am on a budget, I am not rich and they have messed up my rid thank you Ford for nothing I am a mother with 3 kids and a sick husband and now we have no car because of you people More

Friendly and professional from the word go, Travis and Angel Travis made the first response to my internet question and was very cooperative in setting an appointment. Angela picked us up when we arrived and co Travis made the first response to my internet question and was very cooperative in setting an appointment. Angela picked us up when we arrived and continued Travis' presantion, ..knowledgeble and proffessional she helped us identify the truck we were looking for and worked with us to get the deal we wanted. Travis then worked with us to close the deal and take possesion of our truck. A pleasant experience all the way! Thanks guys. More