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Ford of Port Richey

Port Richey, FL

4.6
7,921 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey! We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have. We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience. When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas: We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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10715 U.S. Highway 19

Port Richey, FL

34668

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Showing 7,921 reviews

February 21, 2019

It was great and Mike C was excellent! I gave that rating because of the quality and helpfulness of our sales person and how quickly they handled all our concerns and question and the willi More

by Charlie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike c, Olivia Jacobs
February 20, 2019

Excellent service My appt. was with Steve Wollak, to have an oil change. He told me that I also needed a tire rotation and cabin air filter. In talking with Steve I m More

by nedayja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2019

New management The service center is under new management and he is very friendly. I had a problem with the last manager and the new manager has contacted me and hel More

by Dopey6960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The new service manager
Feb 21, 2019 -

Ford of Port Richey responded

We're disappointed to hear that this was your experience with us and we apologize for failing to meet our own high standards with regards to customer service. We never want our customers to drive away frustrated and will look into the situation to see what we could've done better with time management and communication. We promise that if you reach out to us via email, we'll have someone contact you as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

February 19, 2019

Great service and friendly people The staff here was extremely helpful and polite. The whole car buying process was very smooth, and they gave us a wonderful deal. Ray was a profession More

by AHAWK121991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
February 19, 2019

Taken good care of. Toni was great. She stayed on top of my service and kept me informed. She even arranged for a rental for me when they had to keep my vehicle. Love the More

by SLACKER1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
February 18, 2019

Awesome service again 👍 Got me in and out on a busy Friday in under 2 hours even without an appointment. I appreciate the extra effort you all take. Have a great week! More

by ROB90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni G.
February 18, 2019

Fast, professionals, very helpful! I went in for an oil change, after the oil change, told service rep that my turn signals were not working, he grabbed a tool, replaced the bulbs, More

by REFUSE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2019

Great experience The company’s staff go above and beyond to ensure that you are a satisfied customer. They meet your needs. The wait isn’t long and they are friendly. More

by leroisia_burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Ivancic
February 18, 2019

Unsatisfactory I have been charged $700 over two visits on a problem that remains unresolved. I am now being told that it is an “outside influence” problem with a su More

by TPAGE0148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Wollak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Ford of Port Richey responded

We apologize if we were unable to resolve your issue during your visit. If you'd like, you can reach out to us directly via email at mwhidden@morganautogroup.com. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

February 17, 2019

Awesome Jason great to work with. He is an asset to the company!My husband and I will definitely be back. Jason worked with us with no worries at all! More

by Morris Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hammond
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