Ford of Port Richey

Great experience Mike Carmack help me with my purchase and did a great job. He helped me find the vehicle I wanted and stayed with me every step of the way to make it Mike Carmack help me with my purchase and did a great job. He helped me find the vehicle I wanted and stayed with me every step of the way to make it complete More

Very satisfied! Made things right. Two things happened with my beautiful 2017 Dodge Challenger which I bought from Shawna Blackwell (highly recommend her!) at Ford of Port Richey-FPR. F Two things happened with my beautiful 2017 Dodge Challenger which I bought from Shawna Blackwell (highly recommend her!) at Ford of Port Richey-FPR. First of all, after about 3 months, oil was spotted on the garage floor. Turns out the oil cooling housing unit was fractured and slowly leaking. Due to warranty I couldn't go to FPR...well...*the other place* in NPR (where I was initially forced to go bc of warranty) lied to me, told me it wasn't covered under warranty, and wanted to charge me $900...!!! When I objected *they* said it was FPR fault..blamed FPR bc they sold me the car and did the most recent oil change. *They* said FPR broke the housing unit. NOT TRUE! FPR righted *the other place's* wrong even though they didn't really have to. They could've left me on my own to wrangle it out with *the other place*. Well FPR researched, and found out that fractured oil cooling housing units are a problem with Challengers, and are in fact, covered under warranty. FPR called *another place* in Lutz and got my baby all fixed up...no charge to me. I'll never forget it. FPR did me a favor. My gratitude to Juan in pre-owned, I'm very grateful. The 2nd thing is I got an oil change on my Challenger with Frank the other day and he was awesome as usual! Thanks fellas! More

My Experience I brought my car in for basic maintenance and the crew saw that my back brakes were low. They brought me into the shop and showed me. Hard to argue I brought my car in for basic maintenance and the crew saw that my back brakes were low. They brought me into the shop and showed me. Hard to argue with that. They had to stay past closing time to finish the repairs which I really appreciated. Prices seem reasonable. The place is more organized than Wesley Chapel. At least that has been my experience. I would definitely recommend them which is why I drive out of my way to get my car serviced there. More

Apprehensive - it is unfortunate in this day and age that what seems to be ones second largest purchase buying a new car is what seems to be a game of cat and mous - it is unfortunate in this day and age that what seems to be ones second largest purchase buying a new car is what seems to be a game of cat and mouse I find myself dreading the process instead of it being one of the most exciting times when one buys a new car or truck .My salesmen was very friendly although at times he talked down to my wife and I. I must point out what really left a blemish on the process was Don New upon informing him that we did not care for any Additional warranty coverage his attitude completely turned cold and bordered on Rude. More

Workaholics Great experience, no run around, str8 to the point. Love my car! I was on a tight schedule and the accommodated. Would of liked a lower payment but wh Great experience, no run around, str8 to the point. Love my car! I was on a tight schedule and the accommodated. Would of liked a lower payment but what can you do. More

Oil change and tire rotation. Steve was great, but it took 2.5 hrs to do the job. Had 7 am appointment with Frank Johnson but he was not working this Saturday. Steve took over, he Steve was great, but it took 2.5 hrs to do the job. Had 7 am appointment with Frank Johnson but he was not working this Saturday. Steve took over, he did work up on truck. Told it would take an hour. Took to long. Was to pick up my grand daughter at 9 am. My daughter had to bring her to me at dealership so she could be at her job interview at 10 am. Bought truck here in 2010, has had every service here. I had called days before to set up this appointment. Very disappointing. More

Great service Steve is an awesome person. Explained everything very well. Definitely recommend him. Explained how they perform a service on my car and how to contin Steve is an awesome person. Explained everything very well. Definitely recommend him. Explained how they perform a service on my car and how to continue to keep the car smelling fresh. More

Excellent service from everyone I came in contact even the d Because everyone one I talked to was very professional very kind and very attentive they were able to answer all my questions with no hesitation. Very Because everyone one I talked to was very professional very kind and very attentive they were able to answer all my questions with no hesitation. Very impressed More

Great service No problem to report at this time. Was happy with the service I received. It was an extremely busy day for this location but they handled it will smil No problem to report at this time. Was happy with the service I received. It was an extremely busy day for this location but they handled it will smiles on their faces. Very professional. More