
Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Good experience Everything went smoothly, Mike did a good job! Will definitly use Ford of Port Richey again. They seem to really want your business and they show it. Everything went smoothly, Mike did a good job! Will definitly use Ford of Port Richey again. They seem to really want your business and they show it. More
Above and Beyond! Long story short I once said I wouldn't return to this dealership. After taking over, Mr Hopkins saw that and immediately reached out to me to not onl Long story short I once said I wouldn't return to this dealership. After taking over, Mr Hopkins saw that and immediately reached out to me to not only apologize for the previous service I received but assured he would do whatever it took to make things right. I've been here twice now since purchasing a used daily driver and cannot express what a honor and pleasure it's been dealing with this dealership and Mr. John Kidd in the service department. This past week Mr. Kidd literally went out of his way, completely above and beyond to accommodate the needs of my family and our vehicle making sure things that necessarily didn't need to be done were done to assure we would never go elsewhere ever again. I can promise you this, when we are ready for new vehicles we will definitely be dealing with Mr. Hopkins and Mr. Kidd at New Port Richey Ford. More
everything went well Good experience 2nd car from here and will go back. They didnt argue with trade in price, I said what I felt was fair and they agreed. Good experience 2nd car from here and will go back. They didnt argue with trade in price, I said what I felt was fair and they agreed. More
Oil change Went in for an oil change. Everyone was, as usual, friendly and helpful. Great dealership! I take all my vehicles here and will continue to do so. Went in for an oil change. Everyone was, as usual, friendly and helpful. Great dealership! I take all my vehicles here and will continue to do so. More
Service check up Very accommodating. Listen to me describe my problem and took care of it. I find Ford of Port Richey very professional and caring at the same time Very accommodating. Listen to me describe my problem and took care of it. I find Ford of Port Richey very professional and caring at the same time More
Good service Frank was honest in what recommendations mechanically needed for my car and made sure to second check past recommendations. Easy in and easy out. Tha Frank was honest in what recommendations mechanically needed for my car and made sure to second check past recommendations. Easy in and easy out. Thank you More
Over Charged feel deceived and taken Advantage of! I feel I was overcharged for just about everything extremely displeased with Ford. Advertised $109 4wheelAlighnment and I’m Charged $119. Had the Coup I feel I was overcharged for just about everything extremely displeased with Ford. Advertised $109 4wheelAlighnment and I’m Charged $119. Had the Coupon too! More
Terrible service Brought my son’s 2015 Ford Fusion for a tire rotation and balance as he’s leaving for college. I brought a new set of lug nuts because the original on Brought my son’s 2015 Ford Fusion for a tire rotation and balance as he’s leaving for college. I brought a new set of lug nuts because the original ones from the factory had swollen and deteriorated so much that they needed to be replaced. I had a conversation with the service manager, John King who proceeded to tell me there would be an additional charge of $65 to remove the old lug nuts. So Ford makes lug nuts that swell and erode over time to the point where a driver will be stranded on the side of the road without being able to change a tire. Then they want their service centers to charge additional money when a loyal Ford customer like me asks for some simple cooperation. As I explained that to John King he told me that my car had only been there five times. So I guess that’s not enough for Ford of Port Richey to provide reliable and worthy service. Guess how many times I’ll be bringing my two Fusions back to Ford of Port Richey? ZERO. After I told John King to give me the keys and car back I took it to Goodyear. They replaced the lugs at no charge and rotated and balanced the tires. In and out in 90 minutes. Your service manager needs some training on how to treat customers. More
Job well done I stopped by for an oil change and tire rotation without having made an appointment . Steve, my usual manager, was on a day off. First time in five ye I stopped by for an oil change and tire rotation without having made an appointment . Steve, my usual manager, was on a day off. First time in five years I’ve caught him on a day off. :) Frank stepped right up in Steve’s absence and had the job completed in about the usual two hours. Tech picked up on the fact of my vehicle needing a new battery...got five years out of it in Florida...not bad. Courtesy ride provided. Good communication all around. Good value for work done and customer service provided. More
Ideal. Thanks, Becky Miller, for being there with me every step of the way and making everything uncomplicated and convenient. You kept every promise and the Thanks, Becky Miller, for being there with me every step of the way and making everything uncomplicated and convenient. You kept every promise and the faith I have in you kept me free from anxiety. 😁 More