Ford of Port Richey

Worst experience ever ! We waited 5 month for a part there, we purchased a F150 Raptor there which needed a part of the front bumber , they ordered it and never called us ba We waited 5 month for a part there, we purchased a F150 Raptor there which needed a part of the front bumber , they ordered it and never called us back ! I finally got an appointment for the part to install , then they told me I have to wait 2 hours. I took the part home , we installed it in 20 min ourselves. Never go back there for service. The salesman was great when we purchased the car . More

It’s unfortunate that every time I go in for minimal service the service advisor ALWAYS finds something else wrong. Just change my oil, please. I will monitor my tire rotation, filter replacements as w service the service advisor ALWAYS finds something else wrong. Just change my oil, please. I will monitor my tire rotation, filter replacements as well as brake wear. Also the waiting area should be remodeled. It is old and dated. Thanks More

We always have an exceptional experience at Ford of Port Richey. Frank keeps us running and always goes above and beyond in customer service. Richey. Frank keeps us running and always goes above and beyond in customer service. More

Ryann was very helpful with any of my questions and with the service I received the service I received More

What an AMAZING experience at Ford of Port Richey, their staff that we interacted with, and my sales representative Kyle Guthrie. I bought a 2024 Mustang Dark Horse, which I was not looking for, but ended u staff that we interacted with, and my sales representative Kyle Guthrie. I bought a 2024 Mustang Dark Horse, which I was not looking for, but ended up at this dealership from Orlando with an offer I could not refuse. Kyle send me a personal video of the car and treated me like I was his relative. I found my interactions with him to be honest, respectful, and very attentive to my questions. I contacted other dealership in my area and found them to be the complete opposite. Hands down I will be recommending others to reach out to Ford of Port Richey and Kyle Guthrie. More

Braedon was my sales rep, absolute pleasure working with this guy. I originally came in wanting to spend around 20k looking for an older model. But he was able to work me out a great deal on a 23 explorer w this guy. I originally came in wanting to spend around 20k looking for an older model. But he was able to work me out a great deal on a 23 explorer which the whole family has loved driving the past week. Out the door warranty etc. around 36k. I’m very pleased with the sales process. He took his time to show me multiple deals and put up with me beating the price as much as I could. Curt in financing was great as well he took the time to customize my warranty to fit my budget answering 101 questions me and my son had. Even gave my boy one of those prank mugs to prank his teacher with 10/10. Amazing staff! Truly living up to the Ford Name. More

Steve Wollak is very knowledgeable and professional service advisor. He is kind,patient and thorough in answering the questions. service advisor. He is kind,patient and thorough in answering the questions. More

Kyle was our salesman and he was fantastic everything he said he was going to do for us he did and he did it with professionalism I would definitely buy from him again said he was going to do for us he did and he did it with professionalism I would definitely buy from him again More

Great dealership for purchasing a new vehicle the staff was very helpful and considerate to my needs even paid for lunch for me and the wife was very helpful and considerate to my needs even paid for lunch for me and the wife More

Amazing experience from start to end, fast responses by text and email, Andrew as the stocked some amazing vehicles you don't often find on other lots. Even after the sale, my service writer Nathaniel G wa text and email, Andrew as the stocked some amazing vehicles you don't often find on other lots. Even after the sale, my service writer Nathaniel G was above the rest. Worked hard to get my issue resolved, which was hard as it involved Whipple warranty replacement parts. Overall Nathaniel G and the General Manager Wayne took excellent care of us. More