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Ford of Morgantown
Morgantown, WV
117 Reviews
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We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We keep you going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 117 reviews
March 14, 2026
Burt made my whole experience, the mascot running around! He was friendly, and Eric too! He was friendly, and Eric too! More
by ERICBARTOCK
Verified CustomerEmployees Worked With
March 13, 2026
To hard to deal with. Want to keep sales earnings high vs. keeping loyal customers. Sometimes you have to split the difference for the long run. Want to keep sales earnings high vs. keeping loyal customers. Sometimes you have to split the difference for the long run. More
by GOLF1VICTORY2
Employees Worked With
Not naming names.
March 13, 2026
Thank you! I appreciate you helping me out! Your crew was very welcoming and responsive! I appreciate you helping me out! Your crew was very welcoming and responsive! More
by ccbutu
Employees Worked With
March 12, 2026
Everything was great, except that asked that they look for moisture in the spark plugs. I watched the video and the mechanic just opened the hood and looked at the engine. I've done that. Mechanic said on for moisture in the spark plugs. I watched the video and the mechanic just opened the hood and looked at the engine. I've done that. Mechanic said on video that since I have an engine cover moisture can't get into my spark plugs. If you look at my service records, you know that's not true. I wanted them to look in the plug tubes. More
by jessehokie
March 12, 2026
It was the best experience ever at a Dealership and will be back!!!?? Fantastic Service Department!!! be back!!!?? Fantastic Service Department!!! More
by plycuda1970
March 11, 2026
The dealership was amazing to work with. They helped us through all our requests, communicated well, and made the process fun and easy They helped us through all our requests, communicated well, and made the process fun and easy More
by LESLIEANDMATT
March 11, 2026
Easy This is a weird survey, but okay. The dealership made it easy to drop off and pick up my car, and seemed to do a good job on the recall repair. The dealership made it easy to drop off and pick up my car, and seemed to do a good job on the recall repair. More
by REXMCALL
March 11, 2026
Still waiting on a response for another issue since I purchased the ford bronco. Every time I ask about the issue the person cannot tell me anything purchased the ford bronco. Every time I ask about the issue the person cannot tell me anything More
by JLAYMAN35
Employees Worked With
March 11, 2026
So far the service department has been able to correct any issues within a reasonable amount of time. any issues within a reasonable amount of time. More
by rmaniac18
