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Ford of Morgantown
Morgantown, WV
117 Reviews
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We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We keep you going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 117 reviews
Verified Customer
March 19, 2026
Excellent Cody was great and kept me updated . I'm glad they found the leak I'm glad they found the leak More
by kattim728
March 19, 2026
He did a great job and cleaned up and never left a mess I would highly recommend him would highly recommend him More
by BIGDADDYRAY0307
Employees Worked With
March 19, 2026
This dealership is lucky to have Cody who represents their service department with knowledge and kindness at same time!! their service department with knowledge and kindness at same time!! More
by MUNDELLGEORGINA
Employees Worked With
March 18, 2026
I was impressed with how well they communicated and how organized they were. Follow up was also good. I especially like the way they do videos to show areas of the car that need repair. organized they were. Follow up was also good. I especially like the way they do videos to show areas of the car that need repair. More
by JORDAN.CANDACE64
Employees Worked With
March 16, 2026
Right now not to happy with this dealership. My vehicle is in being worked on and I've texted the number they gave me to get updates and I haven't received any information, not happy. Not happy My vehicle is in being worked on and I've texted the number they gave me to get updates and I haven't received any information, not happy. Not happy with the service and will complete the survey when I get my vehicle back More
by BREHWINKEL2318
Employees Worked With
March 15, 2026
Top service department very satisfied customer will continue to give my business to this dealership continue to give my business to this dealership More
by CRICKCROSS1967
March 14, 2026
I recently had an experience at Ford of Morgantown regarding a jerking issue with my vehicle. While I was initially disappointed that the problem continued after my visit, I truly appreciate how the s regarding a jerking issue with my vehicle. While I was initially disappointed that the problem continued after my visit, I truly appreciate how the situation was handled afterward. The service director personally reached out to me to discuss my concerns and took the time to understand my frustration and offer help. That level of communication and customer care really stood out to me. I’m grateful for the effort to make things right and feel much better about moving forward with them to get the issue fully resolved. More
by akilaramsey2003
