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Ford of Morgantown

Morgantown, WV

4.7
117 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 117 reviews

March 24, 2026

Batter replacement quoted at Ford/Lincoln. When my wife arrived they sent her to Quick Lane. Check out amount was different than quoted amount by $40. Amount was adjusted so all is good. Servi More

by ED_GIBSON13
Recommend Dealer
Yes
Mar 27, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 23, 2026

Professional, nice to work with I had a good experience, I will come back in the future More

by MB_LYNCH
Recommend Dealer
Yes
Employees Worked With
Krystal
Mar 27, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 23, 2026

just let person know this is what might need done stop pushing parts on me the sales man for my truck listened and helped not try to pt More

by ismaelmancera60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Ford of Morgantown responded

Thank you for taking the time to provide us with this feedback.

March 23, 2026

They do great work here and are extremely friendly and personable. I am always completely satisfied with the service I receive here. More

by albert.taylor1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bartock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Tesauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Sisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Petak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Palmar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal and Jordan at the Quick Lane counter. 5 stars each.
Mar 27, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 22, 2026

Excellent services and people Took care of me and my vehicle and got us back on the road quickly More

by friendjonathan
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 27, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2026

Totally radical experience, people and dealership. Very splendid advisors and techs. Go ford Lincoln of Motown More

by JAYANDERSON844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 21, 2026

Good service with a quick turnaround. Will definitely be returning for future repairs and services. More

by MSHOMO2704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 21, 2026

Everyone is always more than willing to be helpful. Answer any questions that I might have an offer options for repair or quality service. I listed it as a four other than a five because they can alway More

by mhaidars
Recommend Dealer
Yes
March 20, 2026

I have always had excellent service and they are always very courteous and helpful. Always able to schedule appointments without difficulty. More

by AWALLS8725
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
March 19, 2026

I had a problem and they reached out to me and I took in in and they fixed it and gave me a discount too. More

by SAMMYKENDRICK971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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