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Ford of Morgantown
Morgantown, WV
117 Reviews
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We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We keep you going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 117 reviews
April 09, 2026
Fast service. Willing to work with my schedule, very accommodating Timely. Service tech Jay did an awesome job. Very willing to answer questions Willing to work with my schedule, very accommodating Timely. Service tech Jay did an awesome job. Very willing to answer questions More
by JANDERSON65
Verified Customer
April 09, 2026
Clean dealership, service department organized and prompt. I have only one complaint, the charges for service are high. I just had the rear brakes and rotors replaced on my 2015 F-150. I purchased my prompt. I have only one complaint, the charges for service are high. I just had the rear brakes and rotors replaced on my 2015 F-150. I purchased my truck new from this dealership and all work and maintenance done by them. The brake job for just the rear axle was $700 including a $20 service charge for paying by credit card. I was in at 8:30 AM and out at 10:30 AM, 2 hours total, about $350 a wheel. I know I did not list out tax, but really, that is alot of money for a simple brake job with no complications. More
by ALEXPIE
Employees Worked With
April 05, 2026
Quick, efficient, kind and helpful. I always take my car here to get an oil change. I love how they wash it for me afterward! I always take my car here to get an oil change. I love how they wash it for me afterward! More
by tlr70x7
April 04, 2026
I was very impressed with my trips here. Historically I tried to avoid dealer shops, because sometimes I had to fix things later that got done incorrectly when taken to other dealers; and I Historically I tried to avoid dealer shops, because sometimes I had to fix things later that got done incorrectly when taken to other dealers; and I never had a good answer for when it is it done and what is the problem (why bother). “Hey is it done? Oh it was done yesterday, whoops.” Here at Morgantown Ford they have a cool system that shows you a video of the problems. Service timing was great. Cost was at least as good as my old mechanic, perhaps less. And they let you know when it is done in a timely fashion. The service department seemed way better run than my other non-ford dealer experiences. The AI agent thing didn't work as i was a new customer, but the human line works fine. More
by mcbaedes
April 04, 2026
It's a great dealership to get service done with fast no and appointment needed. Thanks and appointment needed. Thanks More
by AVVARNER
Employees Worked With
April 03, 2026
Always had great customer service and always answers all questions in a timely manner. Thanks questions in a timely manner. Thanks More
by debschumber
April 02, 2026
They do their jobs great and effiently. Also nicest/helpful/with a human factor. I'm sold! Also nicest/helpful/with a human factor. I'm sold! More
by maryfrances732
April 01, 2026
Good dealer to deal with . Kinda dumb to have a 15 word minimum on this Kinda dumb to have a 15 word minimum on this More
by SKDPAWN
Employees Worked With
April 01, 2026
Service was fine employees nice Video went by to fast to see inspection ( slow down talk a little louder ) Car wash not good looks like just sprayed (wet) dirt still on truck both sides by tires and doors T see inspection ( slow down talk a little louder ) Car wash not good looks like just sprayed (wet) dirt still on truck both sides by tires and doors The other times I had it done was a good job More
by Clutter2233
