Ford of Montebello
Montebello, CA
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short and painless We purchased a Ford F-150 with Eco-boost last month. Nizar helped make the experience as painless as possible. Let's face it, buying a car can be a mi We purchased a Ford F-150 with Eco-boost last month. Nizar helped make the experience as painless as possible. Let's face it, buying a car can be a miserable and time consuming experience. The team at Ford of Montebello were straight forward, kind, and made the experience so great that we will definitely purchase from them in the future. More
Nizar helped the process move along quickly I came in knew what I wanted had the paperwork done quickly. They were very attentive to what I wanted in a truck. Didn't try to sell me things I did I came in knew what I wanted had the paperwork done quickly. They were very attentive to what I wanted in a truck. Didn't try to sell me things I didn't truly needed. Very satisfied customer. More
Thank you Kenny Kibanga I've spent a lot of time car shopping and it wasn't until I went to Ford of Montebello that I actually felt I could buy a car and not get ripped off! I've spent a lot of time car shopping and it wasn't until I went to Ford of Montebello that I actually felt I could buy a car and not get ripped off! Thank you Kenny Kibanga for taking the time and having the patience to help me find the perfect car with all the specs I requested!! You have truly gone above and beyond!! More
A nightmare that wont end Purchased a used vehicle that turned out to be faulty and not in good condition have not gotten any help from the service department or upper manageme Purchased a used vehicle that turned out to be faulty and not in good condition have not gotten any help from the service department or upper management. The vehicle broke down on us twice in one week. Dealership wont cancel my contract due to the vehicle not being in good condition. They sold us a lemon and they wont even address the situation. The only two people that have been in contact with us and have been helpful have been frank and Freddy. Dont purchase a used vehicle at this dealership More
Best Service Adviser I have been bringing my car to Ford of Montebello for a number of years now and Miguel is the best one there. He is always very friendly, knowledgeabl I have been bringing my car to Ford of Montebello for a number of years now and Miguel is the best one there. He is always very friendly, knowledgeably, and always provides me with status on my vehicle. More
Great Service! I recently purchased by first car with the great help of Mr.Alvarez! He was extremely helpful, knowledgable, and friendly. His hospitality and custome I recently purchased by first car with the great help of Mr.Alvarez! He was extremely helpful, knowledgable, and friendly. His hospitality and customer service makes you feel very comfortable. He is very direct and makes sure the customer is pleased. I would definitely recommend asking for Alfred Alvarez. Thank you once again for the outstanding service. More
Franchise player of sales Dear Mr Peter Villarreal, you defined the word Professionalism from the time I walked in until the time I drove away in a new car! Ive been to many a Dear Mr Peter Villarreal, you defined the word Professionalism from the time I walked in until the time I drove away in a new car! Ive been to many auto dealerships in my lifetime and this is the first time I felt at home not rushed please Mr Johnson take your time make sure its what you want and what you can afford Peter you took your time with me and I want you to know that when it was time for me to leave l not only drove off the lot with a new car I also had gained a new friendship your follow up calls my gosh you really do care! Dear Ford of Montebello, Please take care of Mr Villarreal as he will be your Franchise Player in sales he's a true knowledgeable example for all your sales reps to follow that will keep me comming back! Thankyou Peter! JOHN JOHNSON More
Customer Service My wife and I recently purchased a vehicle with Mr. Alvarez and we were very satisfied with his superior customer service. Mr. Alvarez is well inform My wife and I recently purchased a vehicle with Mr. Alvarez and we were very satisfied with his superior customer service. Mr. Alvarez is well informed when comes to sharing the current Ford technologies on the vehicles. Further, he was extremely helpful in explaining the process and ensuring the customer was comfortable. Again, thank you, Mr. Alvarez for your superior customer service. More
Ups and Downs First I wanna thank Mike sales manager for listening to my inquires and making sure that the job got done rapidly and efficiently. Two thumbs down to First I wanna thank Mike sales manager for listening to my inquires and making sure that the job got done rapidly and efficiently. Two thumbs down to Raudel service advisor he was un professional always coming up with excuses not providing with the proper paper work and always running away from customers. Thanks to James and Gordon for making things happen .This is a good place to purchase your car and get service done they work with you to make your visit a good experience .I really recommend this dealer. More
great salesman Came in twice to buy a car and with Alfred's helped we have happily walked away with two brand new cars. I'd definitely recommend Alfred when coming t Came in twice to buy a car and with Alfred's helped we have happily walked away with two brand new cars. I'd definitely recommend Alfred when coming to this dealership. More