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Ford of Long Beach
Long Beach, CA
27 Reviews
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Showing 27 reviews
July 26, 2025
I’m very disappointed with my car-buying experience at BP Ford of Long Beach. I purchased a Ford Transit 150 Cargo on July 20, and the vehicle was delivered on July 21. Today is July 25—five full business Ford of Long Beach. I purchased a Ford Transit 150 Cargo on July 20, and the vehicle was delivered on July 21. Today is July 25—five full business days—and I still have not received a copy of the purchase agreement, any loan documents, or related paperwork. We have already emailed the finance department, called their office, and left messages for the salesperson, but no one has responded. This kind of lack of follow-up is completely irresponsible and unacceptable for any dealership. I just want someone to take ownership and resolve this issue. I’m extremely disappointed More
by paul5525
Employees Worked With
Bryan
March 05, 2025
January 2024 we purchased a used truck. Included in the sales agreement included all weather mats for the front and rear of the vehicle. Over a year later and we have yet to receive a ret Included in the sales agreement included all weather mats for the front and rear of the vehicle. Over a year later and we have yet to receive a return call. No mats received to date. The receptionist can never transfer the call to the General Manager. Something about their system being down. Filed a complaint with the Better Business Bureau. F rating. I should of checked there first. They do not respond to issues presented to BBB. Steer clear!!!! More
by Debi
Employees Worked With
No longer works there
May 17, 2023
Change in ownership hasn’t done much for their communication efforts. Have a car that’s been sitting there for nearly nine months now and you’d think I was asking for trade secrets when I try to g communication efforts. Have a car that’s been sitting there for nearly nine months now and you’d think I was asking for trade secrets when I try to get someone to at least pretend to have an idea when this part might think about being available. On brand for Ford in general, though. More
by Morganja03
Employees Worked With
Unknown. Multiple.
January 19, 2022
I really feel screwed by u guys. I bought a Lincoln MKX 14 month later the transmission went bad along with other problems I made an appointment with the same salesman who was helping with my Lincoln (Ro 14 month later the transmission went bad along with other problems I made an appointment with the same salesman who was helping with my Lincoln (Ron). I was told that he retired only to find out he got sick. I was lied to n very much over charged. U have lost my business. The 2 salesmen who lied to me way over charged me on their commissions. Am very angry n feel like a fool. I could have gone to any other car place where could have paid cash. Instead because of Ron I came back only to b lied to by the ones who should have had their colligues back. If u can’t trust the people working with u… why do u need me More
by tawynia
Employees Worked With
Ron , Manny
August 15, 2021
This dealership is awesome, we get all our cars here. Cameron and Sam are the best!!! Everyone there is so friendly and helpful. I would definitely recommend this dealership to everyone I know. Cameron and Sam are the best!!! Everyone there is so friendly and helpful. I would definitely recommend this dealership to everyone I know. More
by first.serve
Employees Worked With
Cameron and Sam are awesome!
June 27, 2021
I PURCHASED TWO CARS FROM THIS DEALERSHIP THE CUSTOMER SERVICE WAS OUTSTANDING FROM VEHICLE SELECTION TO CLOSING THE DEAL. HIGHLY RECOMMENDED !! SERVICE WAS OUTSTANDING FROM VEHICLE SELECTION TO CLOSING THE DEAL. HIGHLY RECOMMENDED !! More
by TDP9819
Employees Worked With
RON, PAUL,SANTOS
June 05, 2021
the service department should not be called SERVICE on a safety recall . alternating visits and conversations were not parts available then parts are in , the no parts, then parts in but no mechanic to ins safety recall . alternating visits and conversations were not parts available then parts are in , the no parts, then parts in but no mechanic to install. 4 calls 3 trips to dealership no results. buying chevys at home and our fleet. More
by mccrabbs
Employees Worked With
several
August 21, 2020
Everyone was very helpful and friendly from the moment we arrived on the lot. We were greeted by the most friendly salesperson, helped immediately by the manger, Kam and the financing department was also ki arrived on the lot. We were greeted by the most friendly salesperson, helped immediately by the manger, Kam and the financing department was also kind and helpful. Every part of buying this car was fabulous! We were given a fair amount off of the sticker price, no haggling needed and everyone was willing to help all along the way. Since it was a one year old car, there were a few things needed such as a small ding removal and only had one key. Worthington Ford had their service department remove the ding and make a new key for us too. Fabulous! I highly recommend this dealership!! More
by JJohnson
Employees Worked With
Kam
August 13, 2020
One of the best auto buying experiences I have had. My Salesperson, Jim Ahmadpour, Santos and the Finance Manager, Elias Marion were fantastic! Jim & Santos ( I hope I am pronouncing his name correctly) s Salesperson, Jim Ahmadpour, Santos and the Finance Manager, Elias Marion were fantastic! Jim & Santos ( I hope I am pronouncing his name correctly) stayed 6hrs after they were off work helping me and making sure I was completely satisfied. Worthington Ford is very fortunate to have these 3 employees. I would definitely recommend your dealership. More
by tastallard52
Employees Worked With
Jim Ahmadpour
