Ford of Latham - Service Center

My experience was excellent all around. The service was timely, my service advisor, Katie, was communicative and friendly, and the facility was convenient and comfortable. The service was timely, my service advisor, Katie, was communicative and friendly, and the facility was convenient and comfortable. More

Quick service. .plenty of room room to sit quietly and listen to sum great tunes playing .plenty of room room to sit quietly and listen to sum great tunes playing More

I was extremely satisfied with Dan the service advisor. He answered all my questions and was professional and friendly He answered all my questions and was professional and friendly More

The service department is very knowledgeable and so friendly. They make you feel like you are part of their family. friendly. They make you feel like you are part of their family. More

I walked in with a battery problem. They to me right in and an hour later, all fixed. They to me right in and an hour later, all fixed. More

At first I was not happy with the sales department for not following up on promises made by my salesman who no longer works there but with the help of Vanessa Andrew I was able to get my issues resolved a not following up on promises made by my salesman who no longer works there but with the help of Vanessa Andrew I was able to get my issues resolved and scheduled for repair She was a great help More

Very disappointed with dealing with issues I have had with my vehicle since I took possession used car department not make good on anything I was promised by salesman to be repaired or replaced with my vehicle since I took possession used car department not make good on anything I was promised by salesman to be repaired or replaced More

Very nice facility and courteous staff! Don in service dept. gave me a tour of their new facility and answered any questions I had. Coffee was delicious!!!! Don in service dept. gave me a tour of their new facility and answered any questions I had. Coffee was delicious!!!! More

100% satisfied with the service done to my ford f150. Always bought and had my truck serviced down the road and needed to make a switch snd I’m glad I did !!! Always bought and had my truck serviced down the road and needed to make a switch snd I’m glad I did !!! More

Great service, employees are kind, helpfully and friendly. I highly recommend this car dealership. Thank you! friendly. I highly recommend this car dealership. Thank you! More