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Ford of Kirkland
Kirkland, WA
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420 Reviews of Ford of Kirkland
We had a great experience working with Nick looking at buying a new bronco. We’ve purchased previously from this dealership and it was an easy decision to go back and look at what options they could help buying a new bronco. We’ve purchased previously from this dealership and it was an easy decision to go back and look at what options they could help us with More
Nick and Carlton were great helping us to purchase a used pickup. Nick took us through the features, including helping decipher some aftermarket sound equipment. Carlton ushered the deal to the finish line. pickup. Nick took us through the features, including helping decipher some aftermarket sound equipment. Carlton ushered the deal to the finish line. The dealership was busy on the day we were there so waiting for the finance guy and paperwork took too long for my likes (2 hours). More
It took a couple days but Nick helped me find the perfect vehicle. Me and my wife have been looking for a new vehicle for a long time and we're happy we stopped at Ford of Kirkland vehicle. Me and my wife have been looking for a new vehicle for a long time and we're happy we stopped at Ford of Kirkland More
Strongly suggest you consider the service department reviews; they're well deserved. Brought our newly leased Explorer in bc the lift gate motor failed. Took over a week to be seen by a tech, who in the reviews; they're well deserved. Brought our newly leased Explorer in bc the lift gate motor failed. Took over a week to be seen by a tech, who in the most condescending tone possible, informed me that "techs aren't standing around waiting for my car to come in". Even in a world where reservations were no indication of an actual service appointment at least give me a loaner car. IT GETS BETTER. I called the sales dept to voice my dissatisfaction and was told "if I can get you into the newer redesigned model with no money down and likely a slightly higher monthly payment would you take it" I wasn't shopping yet but seemed like a win-win so I accepted it. Few hours later I got a call offering me a newer model 7k down 900 monthly. I turned that down but called back and finally got the sales manager to get me a loaner. Just picked it up today and it's a base model Hyundai Elantra. Far cry from my Explorer ST. They MUST NOT WANT MY BUSINESS AGAIN!! More
I enjoyed working with Mobin and the Ford of Kirkland staff! Mobin is very professional, accommodating and there was no pressure. I would highly recommend visiting this dealership for your next vehicle staff! Mobin is very professional, accommodating and there was no pressure. I would highly recommend visiting this dealership for your next vehicle purchase. More
Fantastic experience with Ford of Kirkland. Nick Miller was our salesman and he was great. Darryall Griffin in finance was also excellent. Smooth, fast, fair experience. Highly recommended! Nick Miller was our salesman and he was great. Darryall Griffin in finance was also excellent. Smooth, fast, fair experience. Highly recommended! More
I cannot express how grateful I am for the outstanding service from Dustin Conway, Zach Jones and especially James Toro. I’ve been to other dealerships and this is the place with the right people in it. A service from Dustin Conway, Zach Jones and especially James Toro. I’ve been to other dealerships and this is the place with the right people in it. Amazing team of Ford Kirkland. They are genuine people who looked after their clients the best way possible. Dustin took the time to find out what my needs are, cater towards my budget and offer the best advice possible. Explained to me in simple terms everything that I do not understand about warranty and fine print agreements. Zach was an amazing team player who was happy to help out other team mates and has an excellent communication skills and made sure I get a smooth process with them throughout the buying experience. Special thanks to James whose main goal is to give me the best car I could possibly get. So respectful and kind with his demeanor. I love how he puts me at ease because he is so knowledgeable about Ford and its capabilities. The best thing about him is his honesty and integrity with his work. No surprises with what you’re getting, just an informed decision. Sending all my respect for the guys who are amazing in what they do. More
Big thank you to Todd Ireland & Carson Clark! Let me start by saying I was an out of state buyer and like most people was apprehensive to shopping long distance for a vehicle. Traveling to make a Let me start by saying I was an out of state buyer and like most people was apprehensive to shopping long distance for a vehicle. Traveling to make a vehicle purchase is a big commitment. After contacting Ford of Kirkland I was connected with Todd Ireland. Right out the gate I could tell he was a straight shooter, he was quick to respond to any questions or concerns I had. He did a great job explaining every step of the process, ensuring there weren’t any surprises along the way. He even picked me up at my hotel in the truck I was purchasing. On the finance side Carson Clark worked diligently on making sure everything was in order for my short turn around time to pick the truck up and make it to the port before 3pm. Carson was upfront and honest with every step of the closing process. I couldn’t imagine working with a better pair of people. If you are thinking about buying a vehicle at Ford of Kirkland let me assure you these two will work hard to exceed your expectations. More
Ford of Kirkland was very helpful with the purchase of my new truck. I had a nice experience working with salesman Nick Miller. He was very accommodating. I would recommend this dealership if you are look new truck. I had a nice experience working with salesman Nick Miller. He was very accommodating. I would recommend this dealership if you are looking for a Ford vehicle. More