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Ford of Kendall - Service Center

Miami, FL

4.5
466 Reviews
Call Service Center (305) 238-9211

466 Reviews of Ford of Kendall - Service Center

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October 28, 2024

I bought a truck at Kendall Ford dealer and I am very satisfied with the service. So far so good Thanks More

by Neldes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 27, 2024

Terrible never call back on the status of your vehicle when you call leave messages they don’t call you back More

by CNADEVELOPMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Michel Bonet Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2024

Amazing customer service and my car was done super fast. Thank you Felix I appreciate it! More

by DENILIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Guerrero
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Nov 01, 2024 -

Ford of Kendall responded

Hi Deniliz, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 27, 2024

Never had a problem at that dealership , will keep having our trucks serviced there Carl H More

by WOLF1136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2024

My service advisor Rob provided me with a 5 star service, thank you very much. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jr Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Ford of Kendall responded

Hello Miguel, our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

October 26, 2024

Raphael was super nice, helpful, and made sure my issue got fixed super quick. I would recommend Ford of Kendall. More

by Andreane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Ford of Kendall responded

Hi Andreane, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2024

Una vez que dejaste el auto,,es imposible comunicarse para saber el status o presupuesto del mismo.. More

by FABIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Ford of Kendall responded

Fabián, estamos muy decepcionados al enterarnos de esta situación que has descrito. Nos gustaría tener la oportunidad de hablar más con usted, así que llámenos al (305) 238-9211 lo antes posible para que podamos trabajar con usted para solucionar este problema. Esperamos saber de usted.

October 25, 2024

He was very helpful, also knowledgeable. When I got there my regular service writer was out to lunch and he stepped in to help me, keep up the good work!! More

by letyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry in service , she’s the best
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Oct 31, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

Very easy to leave my vehicle for a routine checkup and maintenance. I even appreciate the shuttle service to my work while the vehicle is being serviced. More

by PROFXAVIER208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 25, 2024

Excellent service and a professional customer service Mr frank very professional explained me what are the steps for to fix it my ford f 150 thanks so much for you excellent work More

by SALES@PENAAPPLIANCES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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