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Ford of Kendall - Service Center

Miami, FL

4.5
471 Reviews
Call Service Center (305) 238-9211

471 Reviews of Ford of Kendall - Service Center

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November 13, 2024

Great service and timing. Understood warranty very well Even noticed low battery and replaced it More

by SHAWNDCREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

This is my dealership for years since I moved to Miami over 40 years ago. I have always own a Ford. Ralph Mendoza has always been helpful and courteous. More

by Maria W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Ford of Kendall responded

Hi Maria, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please don't hesitate to reach out to us if there's anything more we can do!

November 12, 2024

Service rep was very professional and kind. Service was completed in a timely manner. Thanks More

by Alain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Ford of Kendall responded

Hello Alain, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 12, 2024

Ralph is the best, took care of me like I was family, I recommend ford of Kendall, best dealer experience I’ve ever had More

by Machelperera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 11, 2024

Great dealership for sales and service and I will continue to use them in the future. More

by rickyo404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Nov 13, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Safe travels!

November 11, 2024

Ralph service rep is best ever I’ve been servicing cars 50+ years and he is THE BEST, bar none More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Ford of Kendall responded

Hi Lawrence, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

November 11, 2024

All personnel were involved and kept track of job been performed. Excellent team work and attention. Confident in bringing my car for service..... More

by Gtorruella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 10, 2024

Felix was great. He was informative and professional. Easy to work with. Would work with him again. More

by anak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 10, 2024

Work was decent. A bit pricey and took longer than expected. The worst part is that they scratched the xxxx out of my windshield taking the service sticker out and no More

by Nicolas.a.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Ford of Kendall responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to us at (305) 238-9211 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 10, 2024

Great service. Fully delivered on all items. Tires. Recall. Service. Alignment. Balance. All was done as scheduled and promised. More

by Carrodeguasv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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