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Ford of Kendall - Service Center

Miami, FL

4.5
464 Reviews

464 Reviews of Ford of Kendall - Service Center

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November 05, 2024

They are the worst, I brought in a 2021 f150 for an oil change and to install broken. They did a poor installing it no blinds spot light on, they are quite xxxxty over there at Kendall Ford More

by airxcellence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esteban Rafael Alzola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Artmand Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Man Fernandez Hechavarri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Temis Flores Manso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

November 05, 2024

I keep coming back to Ford of Kendall to service my car because the service is always exceptional. I always leave confident that my car is fixed properly. Mr. Mendoza not only addresses the problem I came More

by CRISKEANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Ford of Kendall, LLC as your first choice for service!

November 04, 2024

I was very pleased that my car was ready sooner than expected after oil change. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ford of Kendall responded

Hello Joe, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Frank and his team are very helpful and professional. They took care of my car in a timely manner. Thanks for everything! More

by 1billmuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Great service person and quick! Went at 5 and it was fast usually takes a long time More

by worldpackservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the name
Nov 08, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Efficiency, friendly service, these are some words to let’s know how a costumer can be happy about any dealer More

by Davis spinetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ford of Kendall responded

Hi Davis, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 03, 2024

It was an excellent service The personnel was cordially and respectful I will continuing visit this dealer in the future More

by nmarques1399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Schickman
Nov 06, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Excellent-the service advisor was very thorough in explaining the service to be performed. He also recommended an additional service to maintain my cars performance. More

by bjunior323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2024

Fast and friendly service for my Ford F150 pickup truck definitely recommend Machel Perera Jr. More

by Mike@aasheetmetal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machel Perera Jr.
Nov 05, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2024

Very helpful service team! Thank you so much and hopefully I won't see you too soon! More

by 1billmuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Nov 05, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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