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Ford of Kendall - Service Center

Miami, FL

4.5
477 Reviews
Call Service Center (305) 238-9211

477 Reviews of Ford of Kendall - Service Center

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May 30, 2024

Lleve mi vehículo para servicio de scanner lo tuvieron una semana y no le hicieron NADA. Si no tienen personal para trabajar en ellos pues no reciban más de lo que puedan hacer. Muy mal servicio More

by Rmetrio
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alejandro Menegatti Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ford of Kendall responded

Hola, gracias por tomarse el tiempo de dejarnos sus comentarios honestos. Nos decepciona saber que no recibió un servicio de atención al cliente de primer nivel por nuestra parte y nos gustaría tener la oportunidad de intentar arreglar esto con usted, si aún podemos. Si desea hablar sobre este asunto con uno de los miembros de nuestro personal, llámenos al (305) 238-9211 lo antes posible. Gracias por sus comentarios honestos y esperamos tener noticias suyas pronto.

May 30, 2024

Good service and attention. Time frame for the service was as informed. Wil be back More

by JHONNY0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2024

Overall a good experience, car was finished before the original time that was stated for a diagnostic. More

by ACAMEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont' remember his name
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Jun 01, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 29, 2024

Great service,fast and efficient Thank you 100%recomendaded ford of Kendall for every car service More

by Mayflorida22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pineda ⭐️⭐️⭐️⭐️⭐️
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May 30, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Excellent service. We had a wonderful experience with the purchase of our vehicle today at Ford Of Kendall More

by ALEMUS0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2024

Everyone was professional prompt in helping and got Uber to go home and they came and brought my car to my house More

by FORTORDCA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 29, 2024

Marcos very professional and helpful with any of my questions! The service was great and fast!!! Thank you! More

by gil78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Ford of Kendall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Brian was very helpful and this visit went a lot more smoothly than all my other services More

by angelalfaro117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 29, 2024

Went for a recap on my 2023 Ford Maverick. They were very quick and efficient. Made the whole process very easy! More

by Cesarmorales0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2024

I brought in my new car less then 3800 miles covered under warranty. The first tech claim to have fixed the problem after 3 hours and sent me home with the same issue. When I arrived home I discovered h More

by Neb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Heberto Vargas Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Ford of Kendall responded

Hi Neb, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to our manager Karen Rodriguez at (305) 238-9211 at your earliest convenience to discuss how we can turn your experience into a positive one.

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