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Ford of Kendall - Service Center

Miami, FL

4.5
464 Reviews

464 Reviews of Ford of Kendall - Service Center

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May 24, 2024

Un buen equipó de trabajo, respetuoso con una solución rápida del problema y una atención excelente More

by FLLLABOREM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Ford of Kendall responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 24, 2024

Rob was great and quick will use the ford kendal team again in the future. More

by Justin.andrews92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Ford of Kendall responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

May 24, 2024

Ralph is always a pleasure and helps in any way he can. Very accommodating and work was completed quickly. More

by Hhhughes16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

Great professional service! ! Thank you Robert !!! and Terry!!!!!! Great mobile expedited service, way to go :) More

by JOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Ford of Kendall responded

We are happy we could make your experience a positive one! Safe travels!

May 24, 2024

Appointment time honored at the booked time. Good service from the advisor and waiting facilities very clean and comfortable. Marcos was very helpful. More

by MARTINBENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

May 23, 2024

Excellent always satisfied with the knowledge and experience of the service department and very pleasant facilities of the waiting area More

by MARMEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2024

The service was quick and efficient. The service writer was friendly and helpful. The cost was reasonable and just what I needed. More

by JIMBOFIRE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 23, 2024

I very much appreciate the speedy response and service at the service center and the staff professionalism. More

by MARGARET.ARAUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dustin Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 23, 2024

My car is still not fixed! Paying for a service and can’t get a rental More

by Maruchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager for service department Juan
May 24, 2024 -

Ford of Kendall responded

Hi Maruchy, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Kendall, LLC (02650). We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

May 23, 2024

Ralph Mendoza is always a provider of tremendous service. My father and I are very grateful for his help! More

by Freddyneyra11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ford of Kendall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC (02650). We are always more than happy to assist you if anything else comes up. Take care!