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Ford of Kendall - Service Center

Miami, FL

4.5
464 Reviews

464 Reviews of Ford of Kendall - Service Center

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May 29, 2024

Marcos very professional and helpful with any of my questions! The service was great and fast!!! Thank you! More

by gil78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Ford of Kendall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Brian was very helpful and this visit went a lot more smoothly than all my other services More

by angelalfaro117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 29, 2024

Went for a recap on my 2023 Ford Maverick. They were very quick and efficient. Made the whole process very easy! More

by Cesarmorales0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2024

Great service,fast and efficient Thank you 100%recomendaded ford of Kendall for every car service More

by Mayflorida22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pineda ⭐️⭐️⭐️⭐️⭐️
May 30, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Excellent service. We had a wonderful experience with the purchase of our vehicle today at Ford Of Kendall More

by ALEMUS0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2024

Overall a good experience, car was finished before the original time that was stated for a diagnostic. More

by ACAMEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont' remember his name
Jun 01, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 28, 2024

I brought in my new car less then 3800 miles covered under warranty. The first tech claim to have fixed the problem after 3 hours and sent me home with the same issue. When I arrived home I discovered h More

by Neb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Heberto Vargas Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ford of Kendall responded

Hi Neb, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to our manager Karen Rodriguez at (305) 238-9211 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 26, 2024

Very good service. The service rep was very Professional I’m very happy with the service provided by Ford More

by wsalmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 25, 2024

Service was good. Work was completed. Service rep called me with updates. Would recommend ford of kendall More

by Popshockey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 25, 2024

They were friendly and professional. They said the Recall repair could take 3 - 4 days. It took 5 days. I had to call them after 4 days to find out when my car would be ready? After More

by nasa200k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (305) 238-9211.

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