464 Reviews of Ford of Kendall - Service Center
Marcos very professional and helpful with any of my questions! The service was great and fast!!! Thank you! questions! The service was great and fast!!! Thank you! More
Brian was very helpful and this visit went a lot more smoothly than all my other services smoothly than all my other services More
Went for a recap on my 2023 Ford Maverick. They were very quick and efficient. Made the whole process very easy! They were very quick and efficient. Made the whole process very easy! More
Excellent service. We had a wonderful experience with the purchase of our vehicle today at Ford Of Kendall We had a wonderful experience with the purchase of our vehicle today at Ford Of Kendall More
I brought in my new car less then 3800 miles covered under warranty. The first tech claim to have fixed the problem after 3 hours and sent me home with the same issue. When I arrived home I discovered h under warranty. The first tech claim to have fixed the problem after 3 hours and sent me home with the same issue. When I arrived home I discovered he had not done anything. I immediately had to return for the same issue. Once there I was told they would replace the defective part and instructed to drop off my vehicle the following day for the repair. They keep my vehicle for 2 full days and had not touched it. When I called on the third day is when they finally made the repair and dropped off my vehicle at my home. When I checked it I discovered they left me with broken clips after the “repair” More
Very good service. The service rep was very Professional I’m very happy with the service provided by Ford The service rep was very Professional I’m very happy with the service provided by Ford More
Service was good. Work was completed. Service rep called me with updates. Would recommend ford of kendall Work was completed. Service rep called me with updates. Would recommend ford of kendall More
They were friendly and professional. They said the Recall repair could take 3 - 4 days. It took 5 days. I had to call them after 4 days to find out when my car would be ready? After They said the Recall repair could take 3 - 4 days. It took 5 days. I had to call them after 4 days to find out when my car would be ready? After returning home with my car, the Service Manager called me and asked if I could drive the car back because their mechanic technician thought he left a repair tool on my car that should have been removed. I drove back to the dealer and the technician was able to find and remove the repair tool. No big deal, just some slight inconveniences for me. Service Manager Rob Schickman did an excellent job in explaining the return delay and he apologized for their mechanic error. A complimentary free car wash would have been a nice thank you!!! More