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Ford of Kendall - Service Center

Miami, FL

4.5
474 Reviews

474 Reviews of Ford of Kendall - Service Center

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June 02, 2024

Excellent service. I wish there would have been a little better communication. Not happy with rental vehicle. More

by Miamifop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ford of Kendall responded

Hi, thank you for sharing this recent experience with us. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 01, 2024

Rob Schickman is great. He def goes above and beyond. Assists anyway he can. Great customer service. More

by THEBESTISHERE7591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Shickman
Jun 07, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2024

The sales process I experienced together with Angie Soto was excellent. She knew when to push forward and when to back off. It took over two months to finally purchase a car from you and Angie was there t More

by EMILIO2
Recommend Dealer
Yes
Employees Worked With
Angerlin K Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio M Lafaurie
Jun 05, 2024 -

Ford of Kendall responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2024

Very good service very professionals thank you. . Recommend Easy paper work Fast service Nothing to lose try it More

by NESTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 01, 2024

Ralph is a great asset for your company! Very professional and honest! Will not regret working with him! More

by fneyra75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 01, 2024

Marcos and Terry in the service department were excellent. They communicated well and got everything done on time and under budget. Had my car delivered back to my house. Thank you for a great ex More

by JOSHUACLARIN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
Jun 05, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 01, 2024

Excellent service and crystal clear communication, best dealer Ford in souhth Florida. I will definitely recommend More

by Anibal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Ford of Kendall responded

Hi Anibal, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2024

Wonderful service they need to give pay raises to everyone who helped me during my service Monserrat Ortiz,Alexander Larrea,Ariana they made everything run smoothly and they got my truck back before More

by Sergio.depaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Ford of Kendall responded

Hi Sergio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 31, 2024

Rafael Mendoza is a professional advisor who always keeps you informed. His many years of experience serves the customer well. More

by POWERFLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2024

Every time I need service for my Ford Explorer, Rafael provides excellent customer service. I've been a customer for years and would recommend. More

by NATALIEBRU35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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