Back

Ford of Kendall - Service Center

Miami, FL

4.5
473 Reviews

473 Reviews of Ford of Kendall - Service Center

Sort by
June 07, 2024

Not comparable to the services provided in the past , at this time it’snot good More

by Juliocmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander James Larrea
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ford of Kendall responded

Hi, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for leaving feedback. Please reach out to us at (305) 238-9211 so we may identify ways to improve your experience.

June 07, 2024

Knowledgeable with the process of the credit card and informative with the process of it and the service provided More

by Rafael.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ford of Kendall responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

June 07, 2024

There is no sense of customer service at the dealership. I have had to bring the New truck in twice now for the same issue and unfortunately each time I am without a vehicle several days until a rental is a More

by RAUL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ford of Kendall responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (305) 238-9211 so we can make your experience a positive one.

June 06, 2024

Purchasing a new F 150 was truly a seamless process from the salesman to the the experience with finance and car prep. Professional and knowledgeable in all aspects. Would definitely recommend Ford of Kend More

by CMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Ford of Kendall responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Excelente se resolvió el problema y cambiaron el repuesto, solo que me rompieron el cuero del brazo de la puerta derecha More

by yel.urbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Ford of Kendall responded

Hola, le agradecemos que se haya tomado el tiempo de dejarnos estos comentarios. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita! ¡Cuidarse!

June 06, 2024

Made appointment with the app. When I showed up Service Center quickly processed my first service of new vehicle. I waited in the nice waiting room & an hour later I got my car bac More

by GMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t temember
Jun 12, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2024

I was taken care of by the fleet team at this ford and was met with complete professionalism I’ve never had service like this before I forgot the gentlemen name but he is the one that manages the fleet ve More

by Daviddiaz2109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 12, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2024

Ford of Kendall is just great. They fixed my digital problem, and did everything under my warranty. And best of all they brought the car back to my home. Gret service people! I won More

by SANDYFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 06, 2024

Very professional attendance, thanks for everything they do every time I visit to service my truck, More

by Raciel Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
Jun 12, 2024 -

Ford of Kendall responded

Hi Raciel, we are very happy we could provide you with a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

June 05, 2024

Great job solving my problem helped out a lot and providing safe transportation to and from destinations More

by jamesruffinjr1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

...
41
...