479 Reviews of Ford of Kendall - Service Center
I've been using this dealership for many years. My service provider is Rafael Mendoza. He is the best. Always gets me in fast and takes care of everything. On several occasions, he found things My service provider is Rafael Mendoza. He is the best. Always gets me in fast and takes care of everything. On several occasions, he found things wrong I had missed, so he is very thorough. He deserves a five star rating. More
Service department friendly and reliable. Very busy but work done in reasonable amount of time. Very busy but work done in reasonable amount of time. More
Robert was so polite and a gentleman . Great fallow up and again a gentleman Thank you Great fallow up and again a gentleman Thank you More
The Best Ford Dealership Juan Torres is an asset to this dealership Very professional, honest, fair and very human to the customers dealership Very professional, honest, fair and very human to the customers More
I set up an appointment for the yearly tune-up and to install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "D install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "Don't worry, when you bring the car in, we will install the lighting. Well, I brought the truck in and parts had not arrived. I don't understand why was it so hard to give me a concrete answer: yes the part is here or no the part is not here. So now, I have to make another appointment to get the lighting installed. And on a side note, when I got into my truck they had left the dirty security lug nut on the passenger seat. The mechanic didn't bother to put it back in it's case. I was also a bit surprised and disappointed that a courtesy car wash was not provided. Maybe when I go back next month, I will write a better review. More
I DONT WANT A SALESPERSON CALLING ME TO SELL MY CAR>. MY CAR IS NOT FOR SALE AND I DONT WANT TO BUY A NEW VEHICLE MY CAR IS NOT FOR SALE AND I DONT WANT TO BUY A NEW VEHICLE More
Work well done and finish when promised. I was well informed of the progress of the work been done I was well informed of the progress of the work been done More
Great Service Department! Ralph Mendoza in Service has taken care of me for almost 20 years. Just this past week, Ralph and Juan helped me with getting my Mustang serviced. I Ralph Mendoza in Service has taken care of me for almost 20 years. Just this past week, Ralph and Juan helped me with getting my Mustang serviced. I trust my Ford's service to Ralph, Juan and the entire team at Ford of Kendall. More
Bought 4 new tires. They provided me with and Uber ride home and sent an Uber to pick me up when the job was finished. Service was exceptional. They provided me with and Uber ride home and sent an Uber to pick me up when the job was finished. Service was exceptional. More