Ford of Kendall - Service Center

Excellent service, I arrived at the dealer without having an appointment, Mr. Felix Ortega treated me very professionally and was eager to help me, they finally resolved the service for me and I was v having an appointment, Mr. Felix Ortega treated me very professionally and was eager to help me, they finally resolved the service for me and I was very satisfied. Thank you More

The folks there are very pleasant, helpful, knowledgeable and prompt. As of now they have alway been there for me. knowledgeable and prompt. As of now they have alway been there for me. More

I had very little wait before check-in. The service manager reviewed what would be done, and the wait was reasonable and also comfortable. The service manager reviewed what would be done, and the wait was reasonable and also comfortable. More

I’m still paying for my cero mills car and still haven’t fix yet. BROKE CAR fix yet. BROKE CAR More

Service department opens early as 7am which is very convenient for me and the employee there was very professional handling my case, I was in the waiting room for an hour and my car was ready to go. convenient for me and the employee there was very professional handling my case, I was in the waiting room for an hour and my car was ready to go. More

I really appreciate Mr. Felix Ortega for his assistance with my service needs this past week. Felix Ortega for his assistance with my service needs this past week. More

Excellent Service and timely delivery of my truck. The staff was courteous and willing to help. Highly recommended. The staff was courteous and willing to help. Highly recommended. More

Friendly service. I initially had an issue but subsequent visits my service advisor Alex went above and beyond. I initially had an issue but subsequent visits my service advisor Alex went above and beyond. More

I took my vehicle in for routine maintenance. Rob was very helpful and suggested I have both air filters changed. He quoted a price and I agreed. to have the work done. When I received my car t Rob was very helpful and suggested I have both air filters changed. He quoted a price and I agreed. to have the work done. When I received my car there were grease marks on my fabric beige seats on the passenger side. I lets that go, but when I went to put something in the glove box the other day and the glove box would not close. It seems whoever worked on the car didn't bother to put the screw back in that holds the filter cabin door closed. I would expect a little more consideration and attention to detail from a dealer to make sure my seats are kept grease free and everything they take out of the car is placed back the way they found it. This is not the first time something like this happens, the last time they left three lug nuts off one of my wheels. I guess I'll be looking for somewhere else to take my car. More