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Ford of Kendall - Service Center

Miami, FL

4.5
473 Reviews
Call Service Center (305) 238-9211

473 Reviews of Ford of Kendall - Service Center

Sort by
June 14, 2024

As usual Frankie and crew always make sure my car is well taken care of. Thank you More

by Luke7074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie
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Jun 19, 2024 -

Ford of Kendall responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

It was a nice clean and organized dealership that attending customers well throughout the day. More

by VANEPEREZ1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2024

Service was very professional and fast. Ralph Mendoza is a real asset to your business. More

by Artecno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2024

Excelent service clearle and fast good attention w Rob I visit prontly wih my Expedion and Explorer and Fusion tks More

by Droaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Ford of Kendall responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 13, 2024

Pleasant employees, fare service time, happy with cleaned and polished truck. Inside and out. It was impressive… More

by DanO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art… diesel mechanic
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Jun 14, 2024 -

Ford of Kendall responded

Hi Dano, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2024

Prompt and friendly staff who are attentive and explain your issue and keep you informed until your problem is resolved More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artmand Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Man Fernandez Hechavarri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temis Flores Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Ford of Kendall responded

Hi Derek, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 13, 2024

Get service department and great service personnel, front start to end and great quality service More

by JMANTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

June 13, 2024

Felix was very attentive, on point. The shop manager, Francisco Mederos was very attentive to my needs. Made me feel like I was the most important customer at the moment. The phenomenal More

by AFPORTUONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Mederos
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Jun 16, 2024 -

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2024

Sadly, our experience with the service representative was poor. It is sad that after three days of waiting, we had to pick up the car and it was never served. More

by Danieljrodriguezcaban
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont have the employee name available now. But you may find his name on the service records.
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Jun 13, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 12, 2024

I’m very happy with their service. They told me how long it was going to take & that is what it took. They treat their customers with great customer service skills. More

by TERRYDVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

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