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Ford of Kendall - Service Center

Miami, FL

4.5
466 Reviews

466 Reviews of Ford of Kendall - Service Center

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June 13, 2024

Pleasant employees, fare service time, happy with cleaned and polished truck. Inside and out. It was impressive… More

by DanO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art… diesel mechanic
Jun 14, 2024 -

Ford of Kendall responded

Hi Dano, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2024

I’m very happy with their service. They told me how long it was going to take & that is what it took. They treat their customers with great customer service skills. More

by TERRYDVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Excellent service, I arrived at the dealer without having an appointment, Mr. Felix Ortega treated me very professionally and was eager to help me, they finally resolved the service for me and I was v More

by FINDTONYQ2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Ford of Kendall responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 12, 2024

The folks there are very pleasant, helpful, knowledgeable and prompt. As of now they have alway been there for me. More

by Familyrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 12, 2024

Sadly, our experience with the service representative was poor. It is sad that after three days of waiting, we had to pick up the car and it was never served. More

by Danieljrodriguezcaban
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont have the employee name available now. But you may find his name on the service records.
Jun 13, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 11, 2024

I really appreciate Mr. Felix Ortega for his assistance with my service needs this past week. More

by CRISTY6118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

June 11, 2024

Excellent Service and timely delivery of my truck. The staff was courteous and willing to help. Highly recommended. More

by MHASBUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 11, 2024

Rafael, is a super nice person, to the owner please pay you workers more money, and hire more mechanics. More

by Armandog381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

I’m still paying for my cero mills car and still haven’t fix yet. BROKE CAR More

by JOUDFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Bocos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 11, 2024

Service department opens early as 7am which is very convenient for me and the employee there was very professional handling my case, I was in the waiting room for an hour and my car was ready to go. More

by papipo305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Temis Flores Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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