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Ford of Kendall - Service Center

Miami, FL

4.5
466 Reviews
Call Service Center (305) 238-9211

466 Reviews of Ford of Kendall - Service Center

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June 19, 2024

A good service experience from making the appointment to getting it back. The service advisor, Brian Horta, was friendly and professional. He told me what the process would be and how long it would take and More

by Steve M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio M Lafaurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Ford of Kendall responded

Hi Steve, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 19, 2024

Great service as always! Rafael Mendoza is excellent service advisor, very professional and helpful. Kudos More

by Mekelanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Ford of Kendall responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

June 18, 2024

Great service and attention; very quick turnaround. Amazing! Thank you Frank & crew!!! Car returned very clean . More

by Lazaro P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Ford of Kendall responded

Hi Lazaro, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 18, 2024

They did a great job with the inspection of our cars, fantastic professionals, they kept us informed at all times of the work they were doing. More

by lauraroca2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jun 20, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2024

Went in for a tire rotation/oil change and left without a hubcap, which I didn’t notice until later. More

by Kevinsabato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

Wish I could rate the service dept. but bought new truck and have not any service yet More

by MIKEGUL
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2024

I took my Ranger there with a problem with the brake pedal that was too low, I had taken the truck several times to another Ford dealer with the same problem and they were not able to solve the problem. More

by Larry@larryandassociates.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 17, 2024

En esta oportunidad la atencion fue muy diligente y de primera, desde la recepcion hasta la entrega More

by Rubenochoa6941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Ford of Kendall responded

Hola, ¡gracias por compartir tu experiencia positiva! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

June 16, 2024

Excelente servicio magnífica atención una muy buena experiencia los recomiendo mucho no duden en visitar el taller Ford More

by LIONY89ESPINOSA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Ford of Kendall responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

June 16, 2024

The representatives are very professional, but I have a suggestion. You need have car looners, for the best services More

by NAYVIGONZALEZ0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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