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Ford of Kendall - Service Center

Miami, FL

4.5
466 Reviews

467 Reviews of Ford of Kendall - Service Center

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June 28, 2024

They are very helpful and knowlegable, it was a great experience, I'm thankful with the staff! More

by SUSANATHEREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 27, 2024

You have great guys in the service department. I only wish the repair time was shorter, but there is always a queue of cars before a mechanic can get to your car. More mechanics, maybe? More

by Frodriguez15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Ford of Kendall responded

Hi, thank you for sharing this recent experience with us. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon. Please give us a call at (305) 238-9211

June 26, 2024

Great service it was in and out in no time , I will recommend this dealership . More

by Rbello1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisdany Urquia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2024

Rafael was very helpful and is always very professional. Ralph is always welcoming and eager to help. More

by Jeaninemgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating.

June 23, 2024

Excellent service in a timely fashion. Very informative to all my questions. I’m coming from ram to ford so it’s a big difference he help me to understand the differences in things to expe More

by alsoriano74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2024

This dealership ripped me off and tried to take advantage of me when I sent my car in to their service center. If you’re not a man who knows about mechanics I wouldn’t suggest using this dealership. More

by MSERRA327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felix Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

June 21, 2024

The best costumer service in south miami Thanks for all the service we received from you Good team 👏👏 More

by Beracalatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artmand Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Man Fernandez Hechavarri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temis Flores Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2024

Throughout the years I have always had excellent service from the dealership and the same was true of my most recent experience. I am always confident that my car needs will be taken care of and the variou More

by bobbileem
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ford of Kendall responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2024

Always Good Sales and Service experience. Long term customer. Bring personal and company vehicles here. More

by Felixt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

June 19, 2024

Quick and painless. The part that my truck needed didn’t take long to arrive and be installed. No complaints More

by migutier6353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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