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Ford of Kendall - Service Center

Miami, FL

4.5
467 Reviews

467 Reviews of Ford of Kendall - Service Center

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July 02, 2024

very efficient, very friendly and the job well done. ! i would not hesitate to bring my car for service to this dealership More

by JOHANANBENKASACKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service manager was very professional and very helpful
Jul 03, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

July 01, 2024

Excellent service work, good knowledge about the car, the issue was under the factory warranty; I'm still waiting for a replacement for the window sill; 100% recommendable shop service More

by Davide Solari Berisso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Juan Iglesias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Ford of Kendall responded

Hello Davide, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (305) 238-9211 when you have a chance. Thank you, and we look forward to hearing from you.

June 30, 2024

Jennifer was awesome, she guided me through the whole process and was super smooth, highly recommend More

by sanchezjuan1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Doral Lincoln
Jul 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 30, 2024

Horrible experience. Wasted my time and my money has not been refunded because of Rafael. I’m think of contacting Dade County Consumer Affairs Department . More

by Gasconcarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karen Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

Exelente atención pude hacer el trade con David me ayudo muy bien ! Gracias volvere pronto por otro trato en el futuro More

by YBUILDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio
Jul 01, 2024 -

Ford of Kendall responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. Esperamos poder servirle nuevamente! Cuidarse!

June 29, 2024

I arrived to the location around 630am, the facility opened at 7am. I was out the door by 8am. Great service!! More

by Beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 29, 2024

Good service, on points will call again for service and have my vehicle fixed their More

by Lavanmcknight10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

June 29, 2024

It’s close by my house , the Time I spent was at the dealership was very short More

by SMMAGNUMPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 29, 2024

I used your dealership before and had better services. Brian Horta didn’t ask me for my coupon and I had to review the invoice a couple of times to get the right price. I wanted to check a noise in the More

by ivann.tellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

great quick and easy service. staff is very kind and will respond to your needs More

by alliesalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jun 29, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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